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■ The air conditioner is in a heavily occupied room, or heat-
producing appliances are in use in the room. Use exhaust
vent fans while cooking or bathing and try not to use heat-
producing appliances during the hottest part of the day.
Portable air conditioners are designed as supplemental
cooling to local areas within a room. A higher capacity air
conditioner may be required, depending on the size of the
room being cooled.
Air conditioner runs for a short time only, but room is not
cool
■ Set temperature is close to room temperature. Lower set
temperature. See “Portable Air Conditioner Use.”
Air conditioner runs, but does not cool
■ The filter is dirty or obstructed by debris. Clean the filter.
■ Air outlet is blocked. Clear air outlet.
■ Set temperature is too high. Lower set temperature.
Air conditioner cycles on and off too much
■ The air conditioner is not properly sized for your room.
Check the cooling capabilities of your portable air
conditioner. Portable air conditioners are designed as
supplemental cooling to local areas within a room.
■ The filter is dirty or obstructed by debris. Clean the filter.
■ There is excessive heat or moisture (open container
cooking, showers, etc.) in the room. Use a fan to exhaust
heat or moisture from the room. Try not to use heat-
producing appliances during the hottest part of the day.
■ The louvers are blocked. Install the air conditioner in a
location where the louvers are free from curtains, blinds,
furniture, etc.
■ The outside temperature is below 64°F (18°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 64°F (18°C).
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301 or visit our website at
www.whirlpool.com.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-807-6777, or visit our website at www.whirlpool.ca.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.