Wayne-Dalton 5500/9700 Garage Door Opener User Manual


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MAINTENANCE AND PAINTING
INSTRUCTION FOR
PRE-PAINTED STEEL DOORS
MAINTENANCE


period of time. Slight chalking may also occur as a result of direct exposure to sunlight. Cleaning the door will

annual washing of the door is recommended. A mild solution of detergent and water will aid in the removal of most
dirt. The following solution mixture is recommended:

of warm water.
CAUTION: NEVER MIX CLEANSERS OR DETERGENTS WITH BLEACH.
SURFACE PREPARATION FOR PAINTING



Surface scratches, which have not exposed the metal substrate, can be lightly buffed or sanded with 0000


following paragraph if metal substrate is observed.


area from corrosion. Follow drying time on primer can label before applying topcoat.



results are achieved. Again, care must be taken to not expose the substrate under the paint.
PAINTING
NOTE: It is NOT recommend that you paint your door any dark color, this may lead to higher surface
temperatures resulting in gaps between the stiles and rails of your door section(s).
After the surface has been properly prepared it must be allowed to dry thoroughly, then coated immediately with a
premium quality latex house paint. Follow the paint label directions explicitly. Oil base, or solvent base paints are
not recommended. Please note that if substrate is exposed and not properly primed, painting with latex paint may
cause accelerated rusting of the steel in the exposed area.
NOTES:
1.
manufacturer’s control.
2.
should not be attempted as danger of exposing substrate is greatly increased.
3. Consult a professional coatings contractor if in doubt about any of the above directions.
4. Follow directions explicitly on the paint container labels for proper applications of coatings and disposal of
containers. Pay particular attention to acceptable weather and temperature conditions in which to paint.
DÉCOR LITES ACRYLIC GLAZING CLEANING INSTRUCTIONS:
1. Clean acrylic glazing with nonabrasive soap or detergent and plenty of water. Use your bare hands to feel and
dislodge any caked on particles A soft, grit-free cloth, sponge or chamois may be used to wipe the surface. Do not
use hard or rough cloths that will scratch the acrylic glazing. Dry glazing with a clean damp chamois.
2. Kerosene may be used to remove grease and oil. When using kerosene for cleaning purposes, make sure that you

3. DO NOT USE: Window cleaning uids, scouring compounds, gritty cloths, gasoline, or solvents such
as alcohol, acetone, carbon tetrachloride, etc.
Jamb Bracket Schedule
2ND
SET
NOTE: Jamb brackets are stamped for identication.
1ST
SET
QIJB-3
QIJB-6
©
Copyright 2009 Wayne-Dalton Corp.
©
Copyright 2009 Wayne-Dalton Corp.
(1) Level (2’ Minimum Length)
(1) 7/16” Hex
Head Driver
(1) Step Ladder
Gloves
(1) Electric Drill
With Clutch
(1) Hammer
(1) Tape Measure (2) Locking Pliers
(1) 7/16” Wrench
(1) Socket Wrench
Sockets (7/16”,
1/2”, 9/16”)
(1) Screw Driver
(Phillips Blade)
(1) Screw Driver
(Standard Blade)
Safety Glasses
Saw Horses For Supporting
Sections During Assemblies
(1) Pliers
Required Tools
...CONTINUED INSTALLATION INSTRUCTIONS
WARNING! 


DIRECTION AND COULD RESULT IN SEVERE OR FATAL INJURY.
IMPORTANT! DO NOT USE IMPACT GUN TO WIND SPRING(S)




NOTE: Single spring applications require no spring winding on the left hand side.
15 1/2 turns
for solid sections, or 15 turns for glazed top sections. Carefully rotate the winding bolt head clockwise until the counter
shows the correct number of turns for your door. Repeat for the opposite side on double spring TorqueMaster™ systems.


Tightening of the lock nut prevents spring from unwinding. Repeat for opposite side if necessary.
IMPORTANT! Adjustments to the recommended number of turns may be required.

idrive™ operation problems.
18
TorqueMaster™ with idrive™
Parts List
(J) TORQUEMASTER TUBE 1 ASSEMBLY
(K) CABLE /DRUM ASM. (PAIR) # 280086
(L) END BRACKET (LH) # 282937
(M) END BRACKET (RH) # 282340
(N) LOOSE WINDING SHAFT (SINGLE SPRING) # 280066
(O) COUNTER GEAR # 284035
(P) COUNTER COVER ASM. (RH) # 287722
COUNTER COVER ASM. (LH) (DOUBLE SPRING) # 287721
(Q) 36 TOOTH WORM GEAR # 282335
(R) IDRIVE™ OPERATOR SOLD SEPARATELY
(S) CENTER BRACKET ASM. # 296246
(T) LEFT DRUM WRAP # 300550
(U) RIGHT DRUM WRAP # 300551
(V) LOW HEADROOM KIT # 302879
NOTE: SEE IDRIVE™ MAIN INSTALLATION AND OWNERS MANUAL FOR
IDRIVE™ PARTS
NOTE: SINGLE SPRING TORQUEMASTER™ SHOWN IN ILLUSTRATION.
If there are stiles or lite frame dividers included with your door, install them per their instructions at this time.
21


down onto the cable drum.
19
If you are not installing the idrive™ operator on your garage door, you must install the center bracket bushing assembly. Follow these instructions for a non-idrive™ operated garage doors. TorqueMaster™

torque tube, from the right hand side, toward the center. Shake the TorqueMaster™ tube gently to extend the winding shafts out about 5” on both ends. Single spring TorqueMaster will only have the right hand
spring. Slide center bracket bushing assembly from the right side to the center of the torque tube.
IMPORTANT! Right and left hand is always determined from inside the building looking out.


to both the screw eye and the pull rope clip.
WARNING! DO NOT INSTALL PULL ROPE ON DOORS WITH ELECTRIC OP-

OR FATAL INJURY.
Select desired side of door for lock placement. Locate the striker plates over the
pre-punched holes in the vertical track on the selected side, nearest the center



with the section and the lock bolt aligns with the striker plate. Secure the lock to
IMPORTANT! Side
locks must be removed or made inoperative in the unlocked position if an
operator is installed on the door.
ALTERNATE INSTALLATIONS
TYPICAL TROLLEY OPERATOR INSTALLATION
If you are installing an electric operator on your door, the following information is pro-

a typical means of connecting the operator arm to the operator stile located in the center
of the top section.
-

Raise the door to a comfortable working height and secure with locking pliers to the track. Locate the
center stile on the bottom section of the door. Using the pre-punched holes at the bottom of the stile as


NOTE: Do not drill through or enlarge holes on
the inside of the door.
WARNING! 

-

(4) 1/4”-20x11/16”
SELF DRILLING
SCREWS
TRACK
(2) 1/4”-20x9/16”
TRACK BOLTS
END STILE
SLIDE
STRIKER
PLATE
SIDE LOCK
NO.6
SCREW
EYE
ROPE
(OUTSIDE)
(INSIDE)
(2)
#8 x 1-5/8”
SCREWS
DRILL THROUGH
SECTION WITH A 7/16”
(11mm) DIA. DRILL BIT
STEP PLATES
PULL ROPE
INSIDE SIDE LOCK


12B
16
16
OPTIONAL ACCESSORY INSTALLATIONS
12B
TYPICAL OPERATOR



SEE OPERATOR BRACKET
INSTRUCTIONS FOR DE-
TAILS ON INSTALLATION
TYPICAL OP-
ERATOR ARM


TOP SECTION MUST BE REINFORCED
6
8
3
7
4
5
2
12A
OPERATOR BRACKET
c
2”
STRUT
d
d
(STRUTS
ONLY)
INSTALLATION TIPS:
1. Follow the installation instructions supplied with your operator.
2. Reinforce top section prior to attaching operator.
3.
4.


5. The operator bracket must be mounted to the operator muntin on the top section.
6. Attach operator rail securely to spring pad.
7. Attach operator to ceiling using perforated angle.
8. IMPORTANT! ANGLE MUST BE ATTACHED TO FRAMING MEMBER(S)
WARNING!
OPERATOR MUST BE TESTED AT TIME OF INSTAL-
-
TURER’S INSTRUCTIONS TO ENSURE THAT ALL SAFETY FEATURES ARE


OR FATAL INJURY.
20
-
move the locking pliers from the vertical tracks. Raise the door until the top section and half of the next section are in a
horizontal position. Do not raise door any further since rear of horizontal track is not yet supported.
WARNING!


roller on the other side. This will prevent the door from raising or lowering while installing the rear support. Using


Horizontal tracks must be level and parallel with door.
WARNING!






IMPORTANT! Do not add or remove more than 1 spring turn from specied amount.
If the door still does not operate easily, lower the door into the closed position, UNWIND SPRING(S) TO ZERO, and
recheck the following items:
1.) Check the door for level.
2.) 
3.)
4.)
5.)
6.)
NOTE: As a safety feature, the right hand end bracket on single spring applications, both right hand and left hand end

the counter cover reads zero.
After door installation is completed, refer to the idrive™ owner’s manual, starting at the PRE-OPERATION INSTAL-
LATION section to complete the opener installation.
d
Wayne-Dalton Corp.


IMPORTANT
SAFETY NOTICES
12A
Wayne-Dalton Corp.

www.wayne-dalton.com
5500/9700 ESTATE™
LIFETIME LIMITED WARRANTY
© Copyright 2009 Wayne-Dalton Corporation
5/16” x 1-5/8” Hex Head Lag Screw
#314937
e
1/4”-20 x 11/16” Self Drilling Screw
#300723
c
1/4” x 1-1/2” Slotted Hex Head
Lag Screw
#315759
f
1/4” x 2” Slotted Hex Head Lag Screw
#315760
g
1/4”-14 x 5/8” Self Tapping
Screw
#236565
d
Stud Plate
#266102
i
#6-20 x 1/2” Plastifast
(Disconnect Handle)
#296940
h
5/16”- Flat Washer
#100370
b
1/4”-20 Flanged
Hex Nut
#100279
a
1/4” -20 x 9/16”
Track Bolt
#200527
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BMW QUICK INSTALL TRACK - STANDARD LIFT
DOOR
HEIGHT
1ST SET 2ND SET 3RD SET
JAMB
BRACKET
POSITION
JAMB
BRACKET
POSITION
JAMB
BRACKET
POSITION
7’ 0” 76”
TRACK
(1930mm)
QIJB - 3 BOTTOM QIJB -6 MIDDLENOT APPLICABLE
Read these instructions carefully before attempting installation. If in question about any of the
procedures, do not perform the work. Instead, have a qualied door agency do the installation or
repairs.
1. Wear protective gloves during installation to avoid possible cuts from sharp metal edges.
2. It is always recommended to wear eye protection when using tools, otherwise severe or fatal eye

3. Avoid installing your new door on windy days. Door could fall during the installation causing severe

4. If the door is to be electrically operated at any time, all pull ropes MUST be removed to prevent

MUST be removed or made inoperative in the unlocked position..
5. Operate door ONLY 
6.

7. DO NOT PERMIT children to play with the garage door or the electrical controls. Severe or fatal

8.
while the door is moving.
9. Door is constantly under EXTREME SPRING TENSION
ESPECIALLY to SPRING ASSEMBLIES, CENTER
ANCHOR BRACKETS, BRACKET BOLTS, CABLE DRUMS, BOTTOM CORNER
BRACKETS, SHEAVES, CABLES, ETC., should ONLY 
people.
10.

11.

12.
WARNING! — INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF
NOT AVOIDED, COULD RESULT IN SEVERE OR FATAL INJURY.
IMPORTANT! — Required step for safe and proper door operation.
NOTE: — Information assuring proper installation of the door.
PART NO. 316584
5500/9700 Estate - Low Headroom Front Mount
TorqueMaster™ - Single Spring and Double Spring
Installation Instructions and Owners Manual
www.wayne-dalton.com
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REV3 08/03/2009
©
Copyright 2009 Wayne-Dalton Corp.
Parts List
(A) LHR TOP BRACKET (LEFT) # 298387
(A1) LHR TOP BRACKET (RIGHT) # 298386
(B) ROLLER # 154489
(C) VERTICAL TRACK 1 PAIR
(D) QIJB-3 JAMB BRACKET # 297922
(D1) QIJB-6 JAMB BRACKET # 297925
(E) HORIZONTAL TRACK 1 PAIR
(F) L 15” Q.I. FLAGANGLE (LEFT, 19-7/8”) # 240382
(G) R 15” Q.I. FLAGANGLE (RIGHT, 19-7/8”) # 240383
(H) L 15” F.A.T. FLAGANGLE (R, 19-7/8”) (NOT SHOWN) # 285214
(I) R 15” F.A.T. FLAGANGLE (R, 19-7/8”) (NOT SHOWN) # 285215
TORQUEMASTER™ COUNTERBALANCE SYSTEM
NOTE: SEE TORQUEMASTER™ WITH IDRIVE™ PARTS LIST
(J) TORQUEMASTER TUBE 1 ASSEMBLY
(K) CABLE /DRUM ASM. (PAIR) # 280086
(L) END BRACKET (LH) # 282937
(M) END BRACKET (RH) # 282340
(N) LOOSE WINDING SHAFT (SINGLE SPRING) # 280066
(O) COUNTER GEAR # 284035
(P) COUNTER COVER ASM. (RH) # 287722
COUNTER COVER ASM. (LH) (DOUBLE SPRING) # 287721
(Q) 36 TOOTH WORM GEAR # 282335
(R) IDRIVE™ OPERATOR SOLD SEPARATELY
(S) CENTER BRACKET ASM. # 296246
(T) LEFT DRUM WRAP # 300550
(U) RIGHT DRUM WRAP # 300551
(V) LOW HEADROOM KIT (NOT SHOWN) # 302879
(W) REAR SUPPORT SOLD SEPARATELY
(X) # 6 SCREW EYE # 100362
(Y) 60” PULL ROPE # 274884
NOTE: DEPENDING ON THE DOOR MODEL, SOME PARTS LISTED
WILL NOT BE SUPPLIED IF NOT NECESSARY.
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

strut. Slide the operator bracket until it seats on the male part of the section. The operator bracket must be centered and positioned on


strut using the self tapping screws removed previously.
Subject to the terms and conditions contained in this Lifetime Limited Warranty, Wayne-Dalton Corp. (“Manufacturer”) warrants the sections of the door,
which is described at the top of this page, for as long as you own the door against:
(i) Peeling, cracking, or chalking of the original factory-applied coating on the door as a result of a defect in the original factory-ap-
plied coating or in the application of the original factory-applied coating, in cases where the door sections and the original factory-applied coating: (a) have
not been subjected to adverse atmospheric conditions or contaminates (such as salt water or other marine environment, or to toxic or abrasive substances,
including those in the air); (b) have been maintained in compliance with Manufacturer’s recommendations; and (c) have not been subject to physical abra-
sion, impacted by a hard object, or have been punctured.
(ii) The door becoming inoperable due to rust-through of the steel skin from the core of the door section, caused by cracking, split-
ting, or other deterioration of the steel skin, or due to structural failure caused by separation or degradation of the foam insulation.
The Manufacturer warrants the garage door hardware (except springs) and the tracks of the above-described door, for as long as you own the
door, against defects in material and workmanship, subject to all the terms and conditions below.
The Manufacturer warrants those component parts of the door not covered by the preceding provisions of this Lifetime Limited Warranty
against defects in material and workmanship for a period of ONE (1) YEAR from the date of installation.
The Manufacturer warrants the factory-applied finish and the factory attached stiles against fading and cosmetic changes from the time of
installation for TWO (2) YEARS. The factory attached stiles are warranted against peeling, cracking, chalking, or delamination from the time of installation
for TWO (2) YEARS. If the door is re-stained or re-painted, the TWO (2) YEARS warranty for the factory-applied finish is void.
After a period of TWENTY (20) YEARS, from time of installation, replacement of Lifetime Limited Warranty materials will be pro-rated at 50
per cent of Manufacturer’s published list pricing at time of claim, and you must pay this amount.
This Limited Warranty is extended only to the person who purchased the product and continues to own the premises (where the door is
installed) as his/her primary residence (“Buyer”). This Limited Warranty does not apply to residences other than primary, or to commercial or industrial
installations, or to installations on rental property (even when used by a tenant as a residence). This Limited Warranty is not transferable to any other person
(even when the premises is sold), nor does it extend benefits to any other person. As a result this Limited Warranty does NOT apply to any person who
purchases the product from someone other than an authorized Wayne-Dalton dealer or distributor.
The Manufacturer will not be responsible for any damage attributable to improper storage, improper installation, or any alteration of the door
or its components, abuse, damage from corrosive fumes or substances, salt spray or saltwater air, fire, Acts of God, failure to properly maintain the door,
or attempt to use the door, its components or related products for other than its intended purpose and its customary usage. This Limited Warranty does not
cover ordinary wear. This Limited Warranty will be voided if the original finish is painted over, unless Manufacturer’s preparation and painting instructions are
followed explicitly. This Limited Warranty will be voided if any holes are drilled into the door, other than those specified by the Manufacturer.
THIS LIMITED WARRANTY COVERS A CONSUMER PRODUCT AS DEFINED BY THE MAGNUSON-MOSS ACT. NO WARRANTIES, EXPRESS OR
IMPLIED (INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WILL EXTEND BEYOND
THE TIME PERIOD SET FORTH IN UNDERSCORED BOLD FACE TYPE IN THIS LIMITED WARRANTY, ABOVE.
• SomeStatesdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabovelimitationsmaynotapplytoyou.
Any claim under this Limited Warranty must be made in writing, within the applicable warranty period, to the dealer from which the product
was purchased. Unless the dealer is no longer in business, a written claim to the Manufacturer will be the same as if no claim had been made at all.
At the Manufacturer’s option, pursuant to the dealer having notified the Manufacturer of a warranty claim, a service representative may inspect
the product on site, or Buyer may be required to return the product to the Manufacturer at Buyer’s expense. Buyer agrees to cooperate with any representa-
tive of the Manufacturer and to give such representative full access to the product with the claimed defect and full access to the location of its installation.
If the Manufacturer determines that the claim is valid under the terms of this Limited Warranty, the Manufacturer will cause the defective
product to be repaired or replaced. The decision about the manner in which the defect will be remedied will be at the discretion of the Manufacturer, subject
to applicable law. THE REMEDY WILL COVER ONLY MATERIAL. THIS LIMITED WARRANTY DOES NOT COVER OTHER CHARGES, SUCH AS FIELD SERVICE
LABOR FOR REMOVAL, INSTALLATION, PAINTING, SHIPPING, ETC.
Any repairs or replacements arranged by Manufacturer will be covered by (and subject to) the terms, conditions, limitations and exceptions of
this Limited Warranty; provided, however, that the installation date for the repaired or replaced product will be deemed to be the date the original product
was installed, and this Limited Warranty will expire at the same time as if there had been no defect. If a claim under this Limited Warranty is resolved in a
manner other than described in the immediately preceding paragraph, then neither this Limited Warranty nor any other warranty from the Manufacturer will
cover the repaired or replaced portion of the product.
THE REMEDIES FOR THE BUYER DESCRIBED IN THIS LIMITED WARRANTY ARE EXCLUSIVE and take the place of any other remedy. The li-
ability of the Manufacturer, whether in contract or tort, under warranty, product liability, or otherwise, will not go beyond the Manufacturer’s obligation to re-
pair or replace, at its option, as described above. THE MANUFACTURER WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, including (but not limited to) damage or loss of other property or equipment, personal injury, loss of profits or revenues,
business or service interruptions, cost of capital , cost of purchase or replacement of other goods, or claims of third parties for any of the foregoing.
• SomeStatesdonotallowtheexclusionorlimitationofincidentalorconsequentialdamages,sotheabovelimitationorexclusion
may not apply to you.
No employee, distributor, dealer, representative, or other person has the authority to modify any term or condition contained in this Limited
Warranty or to grant any other warranty on behalf of or binding on the Manufacturer, and anyone’s attempt to do so will be null and void.
Buyer should be prepared to verify the date of installation to the satisfaction of the Manufacturer.
The rights and obligations of the Manufacturer and Buyer under this Limited Warranty will be governed by the laws of the State of Ohio, USA,
to the extent permitted by law.
• ThisLimitedWarrantygivesyouspeciclegalrightsandyoumayalsohaveotherrights,whichmayvaryfromStatetoState.
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