Wayne-Dalton 5500 Door User Manual


 
ALTERNATE INSTALLATIONS
(1) Socket Wrench with
7/16”, 1/2”, 9/16”, 5/8”
sockets
Safety Glasses
(1) 7/16” Wrench
(2) Locking Pliers
(1) Screw Driver
(Phillips Blade)
(2 or 3) Saw Horses or other supports for placing
sections on while assembling
Wayne-Dalton Corp.
P.O. Box 67
Mt. Hope, Ohio 44660
...CONTINUED INSTALLATION INSTRUCTIONS
Required Tools
(1) Hammer
(1) Electric Drill
with Clutch
(1) Step Ladder
1/8” Drill Bit
3/16” Drill Bit
(1) Level (2’ Minimum Length)
(1) Screw Driver
(Standard Blade)
(1) Screw Driver
(Phillips Blade)
(2 or 3) Saw Horses or other supports for
placing sections on while assembling
(1) Tape Measure
(1) Ratchet with 7/16”,
1/2”, 9/16” sockets
(1) Pliers
(1) 7/16” Wrench
(1) 9/16” Wrench
Gloves
(1) 7/16” Hex Head Driver
(1) 1/2” Hex Head Driver
(2) Locking Pliers
Safety Glasses
TYPICAL OPERATOR BRACKET
(SUPPLIED WITH DOOR)
SEE OPERATOR BRACKET IN-
STRUCTIONS FOR DETAILS ON
INSTALLATION
INSTALLATION TIPS:
1. Follow the installation instructions supplied with your operator.
2. Reinforce top section prior to attaching operator. See illustration below.
3. Install trolley rail 1/2” to 1” (13 - 25 mm) above high arc of top section of the door.
4. Mount operator to ceiling so that 1” to 1-1/2” (25 - 38 mm) clearance is maintained between trolley rail and top
section when door is fully open (trolley rail will slope down towards rear).
5. The operator bracket must be mounted to the operator stile on the top section.
6. Attach operator rail to spring pad.
7. Attach operator to ceiling using perforated angle.
8. IMPORTANT! Operator mounting must be to joists or framing members.
WARNING!
OPERATOR MUST BE TESTED AT TIME OF INSTALLATION AND MONTHLY THERE AFTER,
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS TO ENSURE THAT ALL SAFETY
FEATURES ARE FUNCTIONING CORRECTLY. FAILURE TO PERFORM THESE TESTS AND MAKE
ANY NECESSARY ADJUSTMENTS/REPAIRS CAN RESULT IN SEVERE OR FATAL INJURY.
TYPICAL TROLLEY OPERATOR INSTALLATION
If you are installing an electric operator on your door, the following information is provided to ensure proper
function of your door/operator installation. Figure below shows a typical means of connecting the operator arm to
the operator stile located in the center of the top section.
TYPICAL OPERATOR ARM (SUP-
PLIED WITH OPERATOR)
TOP SECTION MUST BE REINFORCED
7
8
4
5
6
3
2
MAINTENANCE AND PAINTING
INSTRUCTION FOR
PRE-PAINTED STEEL DOORS
MAINTENANCE
While factory-applied nishes on steel garage doors are durable, it is desirable to clean them on a routine
basis. Some discoloration of the nish may occur when a door has been exposed to dirt-laden atmosphere for a
period of time. Slight chalking may also occur as a result of direct exposure to sunlight. Cleaning the door will
generally restore the appearance of the nish. To maintain an aesthetically pleasing nish of the garage door, an
annual washing of the door is recommended. A mild solution of detergent and water will aid in the removal of most
dirt. The following solution mixture is recommended:
One cup of Tide™, or other common detergents, which contain less than 0.5% phosphate, dissolved into ve gallons
of warm water.
CAUTION: NEVER MIX CLEANSERS OR DETERGENTS WITH BLEACH.
SURFACE PREPARATION FOR PAINTING
Wax on the surface must be removed or paint peeling/aking will result. To remove this wax, it will be
necessary to lightly scuff the surface with a ne steel wool pad, saturated with soapy water. A nal wipe and rinse
should be done with clean water only, to remove any loose particles and any soapy lm residue.
Surface scratches, which have not exposed the metal substrate, can be lightly buffed or sanded with 0000
steel wool or No. 400 sand paper to create a smoother surface. Care must be taken to not expose the substrate under
the paint (see Note No. 2). Once the substrate is exposed, the likelihood for rusting is greatly increased. See the
following paragraph if metal substrate is observed.
The exposed substrate must be treated to prevent rust from forming (see Note No. 2). Sand the exposed
area lightly and paint with a high quality metal primer, specically intended for galvanized surfaces, to protect the
area from corrosion. Follow drying time on primer can label before applying topcoat.
The surface of the factory-applied nish, that is being painted, must not be too smooth, or the paint will
not adhere to it (see Note No. 2). It is advisable to test in an inconspicuous area, to evaluate adhesion. If poor
adhesion is observed, surface preparation for painting the factory- applied nish, must be repeated until desired
results are achieved. Again, care must be taken to not expose the substrate under the paint.
PAINTING
NOTE: It is NOT recommend that you paint your door any dark color, this may lead to higher surface
temperatures resulting in gaps between the stiles and rails of your door section(s).
After the surface has been properly prepared it must be allowed to dry thoroughly, then coated immediately with a
premium quality latex house paint. Follow the paint label directions explicitly. Oil base, or solvent base paints are
not recommended. Please note that if substrate is exposed and not properly primed, painting with latex paint may
cause accelerated rusting of the steel in the exposed area.
NOTES:
1. Repainting of nish painted steel doors cannot be warranted, as this condition is totally beyond the door
manufacturer’s control.
2. If the nish painted steel door surface has a textured surface representing wood grain, stucco, etc., this step
should not be attempted as danger of exposing substrate is greatly increased.
3. Consult a professional coatings contractor if in doubt about any of the above directions.
4. Follow directions explicitly on the paint container labels for proper applications of coatings and disposal of
containers. Pay particular attention to acceptable weather and temperature conditions in which to paint.
DÉCOR LITES ACRYLIC GLAZING CLEANING INSTRUCTIONS:
1. Clean acrylic glazing with nonabrasive soap or detergent and plenty of water. Use your bare hands to feel and
dislodge any caked on particles A soft, grit-free cloth, sponge or chamois may be used to wipe the surface. Do not
use hard or rough cloths that will scratch the acrylic glazing. Dry glazing with a clean damp chamois.
2. Kerosene may be used to remove grease and oil. When using kerosene for cleaning purposes, make sure that you
are familiar with it’s properties, using it only in a well ventilated area away from any sources of sparks and/or re.
3. DO NOT USE: Window cleaning uids, scouring compounds, gritty cloths, gasoline, or solvents such
as alcohol, acetone, carbon tetrachloride, etc.
Read these instructions carefully before attempting installation. If in question about any of the
procedures, do not perform the work. Instead, have a qualied door agency do the installation or
repairs.
1. Wear protective gloves during installation to avoid possible cuts from sharp metal edges.
2. It is always recommended to wear eye protection when using tools, otherwise severe or fatal eye
injury could result.
3. Avoid installing your new door on windy days. Door could fall during the installation causing severe
or fatal injury.
4. If the door is to be electrically operated at any time, all pull ropes MUST be removed to prevent
severe or fatal injury to children who may become entangled in the rope. Any locking mechanism MUST
be removed or made inoperative in the unlocked position..
5. Operate door ONLY when properly adjusted and free of obstructions.
6. Should the door become hard to operate or completely inoperative, a qualied door agency should
correct the problem to prevent damage to the door or serious personal injury.
7. DO NOT PERMIT children to play with the garage door or the electrical controls. Severe or fatal
injury could result, should the child become entrapped between the door and the oor.
8. To prevent severe or fatal injury, avoid standing in the open doorway or walking through the doorway
while the door is moving.
9. Door is constantly under EXTREME SPRING TENSION. To prevent possible severe or fatal injury,
removal, installation, adjustments or repairs, ESPECIALLY to SPRING ASSEMBLIES, CENTER
ANCHOR BRACKETS, BRACKET BOLTS, CABLE DRUMS, BOTTOM CORNER
BRACKETS, SHEAVES, CABLES, ETC., should ONLY be performed by qualied door service
people.
10. Check all bolted connections monthly during the lifetime of the door to prevent damage or severe/
fatal injury caused by loose connections.
11. It is recommended that doors 12’ 0” wide and over be installed by two person, to avoid possible
injury.
12. Denition of key words used in this manual:
WARNING! — INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF
NOT AVOIDED, COULD RESULT IN SEVERE OR FATAL INJURY.
IMPORTANT! Required step for safe and proper door operation.
NOTE: — Information assuring proper installation of the door.
3/8”-16 x 1-1/2”
Hex Head Bolt
#107645
b
3/8”-16 x 3/4”
Truss Head Bolt
#154531
e
1/4”-14 x 5/8”
Self Tapping Screw
#236565
g
5/16” x 1-5/8”
Hex Head Lag Screw
#100292
h
5/16” x 2”
Tamper-Resistant Lag Screw
#141888
i
1/4”-20 x 11/16”
Self Drilling Screw
#300723
f
d
1/4”-20 x 5/8”
Carriage Bolt
#306657
3/8”-16
Hex Nut
#100313
c
1/4”-20
Flanged Hex Nut
#100279
a
17
Using perforated angle, 2” lag screws, 5/16”hex head bolts and nuts (materials may not have been supplied), fabricate
the rear supports for horizontal tracks, Fig. 18.
NOTE: Rear supports must be securely attached to joists or other framing members capable of supporting the full
weight of the door.
WARNING!
FAILURE TO SECURELY ATTACH REAR SUPPORTS TO JOISTS OR FRAMING MEMBERS AND/OR KEEP-
ING HORIZONTAL TRACKS PARALLEL AND WITHIN 3/4” OF DOOR EDGE COULD CAUSE DOOR TO
FALL, POSSIBLY IN SEVERE OR FATAL INJURY.
Permanently attach the vinyl weather stripping to both door jambs and the header. Now raise the door to check it’s
balance. Unwind spring(s) 1/4 revolution if door raises by itself or is hard to pull down. Wind spring(s) 1/4 revolution
if door is hard to lift or comes down by itself.
To adjust spring tension, fully close door. Apply locking pliers to track above third roller. Insert a winding bar into the
winding cone. Push upward on the winding bar while carefully loosening the set screws in the winding cone. BE
PREPARED TO SUPPORT THE FULL FORCE OF THE TORSION SPRING ONCE THE SET SCREWS ARE
LOOSE.
NOTE: On doors utilizing one spring, it will be necessary to clamp locking pliers on the torsion tube to keep the
counterbalance cables taut and on the cable drums, BEFORE loosening set screws.
Carefully adjust spring tension 1/4 turn. Retighten both set screws in the winding cone and if required, repeat for the
other spring. Recheck door balance. DO NOT ADJUST MORE THAN 1/2 TURN FROM THE RECOMMENDED
NUMBER OF TURNS.
If the door does not balance or operate properly, lower the door to the fully closed position and UNWIND THE
SPRING(S) FULLY (Reference the insert sheet “Removing the Old Door/Preparing the Opening” section on Torsion
Spring Removal). Then recheck the following the items:
1.) Check the door for level.
2.) Check the torsion tube for level.
3.) Check the track spacing.
4.) Check the counterbalance cables for equal tension.
5.) Check the track for potential obstruction of the rollers.
IMPORTANT! If door still does not operate properly, contact a qualied door agency.
19
(NOT ILLUSTRATED)
20
If there are stiles or lite frame dividers included with your door, install them per their instructions at this time.
IMPORTANT
SAFETY NOTICES
OPTIONAL ACCESSORY INSTALLATIONS
OPERATOR BRACKET
Locate the center of the top section’s strut. The strut is factory attached with ¼” – 14 x 5/8” self tapping screws. Remove, but retain,
a few of these screws (approximately 4-6 from the center of the strut, allowing the operator bracket to slide between the section and
the strut. Slide the operator bracket until it seats on the male part of the section. The operator bracket must be centered and positioned
on the top section so it bridges the transition point of the section thickness. Attach the operator bracket using (8) ¼” – 14 x 5/8” self
tapping screws as shown. Re-attach the strut using (2) ¼” – 20 x 11/16” self drilling screws through the operator bracket. Finish
re-attaching the strut using the self tapping screws removed previously.
g
g
g
g
g
f
(WITH STRUTS ONLY)
2” STRUT
Attach No. 6 screw eye to wood jamb approximately 48” - 50” (1220 to 1270 mm) off the oor. Use (1) 1/4”-14 x 5/8” self
tapping screw, to fasten pull rope clip to the endstile and then tie the pull rope to both the screw eye and pull rope clip.
WARNING! DO NOT INSTALL PULL ROPES ON DOORS WITH ELECTRIC OPERATORS. CHILDREN
MAY BECOME ENTANGLED IN THE ROPE, RESULTING IN SEVERE OR FATAL INJURY.
PULL ROPE
ROPE
#6 SCREW
EYE
Raise the door to a comfortable working height and secure with locking pliers to the track. Locate the center stile on the
bottom section of the door. Using the pre-punched holes at the bottom of the stile as a template, drill (2) 7/32” (6mm) dia.
holes through the section. Using the previously drilled holes as a guide, enlarge the holes from outside the door to 7/16”
(11mm) dia. and assemble the outside and inside step plates to the section using (2) #8 x 1-5/8” screws. NOTE: Do not drill
through or enlarge holes on the inside of the door.
WARNING! TO AVOID SERIOUS INJURY TO FINGERS OR HANDS, NEVER PLACE FINGERS OR
HANDS INTO SPACE BETWEEN DOOR SECTIONS WHEN CLOSING DOOR. ALWAYS USE STEP PLATE WHEN
MANUALLY OPERATING DOOR.
STEP PLATES
DRILL THROUGH
SECTION WITH A 7/16”
(11mm) DIA. DRILL BIT
(INSIDE STEP/LIFT PLATE)
(2)
#8 x 1-5/8”
SCREWS
(OUTSIDE)
(INSIDE)
© Copyright 2009 Wayne-Dalton Corporation
5500/9700 SERIES™
LIFETIME LIMITED WARRANTY
Wayne-Dalton Corp.
P.O. Box 67, Mt. Hope,
Ohio 44660
www.wayne-dalton.com
PART NO. 314875
© Copyright 2005 Wayne-Dalton Corp.
REV1 08/03/2009
www.wayne-dalton.com
5500/9700 Series - Torsion Springs
Installation Instructions and Owners Manual
Parts List
(A) TOP BRACKET AS REQUIRED
(B) ROLLER AS REQUIRED
(C) VERTICAL TRACK 1 PAIR
(D) JB-1 - JAMB BRACKET # 318006
(E) HORIZONTAL TRACK & HORIZ. ANGLE
(WELDED TOGETHER) 1 PAIR
(F) L 15” FLAGANGLE # 280976
(G) R 15” FLAGANGLE # 280564
(H) LOCK KIT # 245773
(I) TORSION TUBE AS REQUIRED
(J) CABLE DRUM (RIGHT) # 284653
(K) CABLE DRUM (LEFT) # 284654
(L) COUNTERBALANCE CABLES 1 PAIR
(M) END BEARING BRACKET (RH) # 103415
(N) END BEARING BRACKET (LH) # 279134
(O) CENTER BEARING BRACKET # 100298
(P) NYLON CENTER BUSHING # 103336
(Q) TORSION SPRING(S) AS REQUIRED
(R) REAR SUPPORT SOLD SEPARATELY
(S) # 6 SCREW EYE # 100362
(T) 60” PULL ROPE # 274884
NOTE: Depending on the door model, some parts listed will not
be supplied if not necessary.
B
D
C
S
T
R
L
A
Q
F
G
K
J
M
O
P
I
N
N
E
H
j
1/4” -20 x 9/16”
Track Bolt
#200527
5/16”-18
Flanged Hex Nut
l
5/16” - 18 x 5/8”
Carriage Bolt
#108446
k
18
Select desired side of door for lock placement. Locate the striker plates over the pre-punched holes in the vertical
track on the selected side, nearest the center of the lock (second) section. Fasten the striker plate to the vertical track
using (2) 1/4”-20 x 9/16” track bolts and anged hex nuts. The side lock should be spaced in approximately 1/8” from
the edge of the section. Ensure that the lock is square with the section and the lock bolt aligns with the striker plate.
Secure the lock to the end stile with (4) 1/4”-20x11/16” self-drilling screws.
IMPORTANT! Side locks must be removed or made inoperative in the unlocked position if an operator is
installed on the door.
NOTE: 16’ and 18’ doors will require locks on both sides.
©
Copyright 2009 Wayne-Dalton Corp.
©
Copyright 2009 Wayne-Dalton Corp.
Subject to the terms and conditions contained in this Lifetime Limited Warranty, Wayne-Dalton Corp. (“Manufacturer”) warrants the sections of the door, which is described at the top of this page, for as long as you own the
door against:
(i) Peeling, cracking, or chalking of the original factory-applied coating on the door as a result of a defect in the original actory-applied coating or in the application of the original factory-applied coating, in cases where
the door sections and the original factory-applied coating: (a) have not been subjected to adverse atmospheric conditions or contaminates (such as salt water or other marine environment, or to toxic or abrasive
substances, including those in the air); (b) have been maintained in compliance with Manufacturer’s recommendations; and (c) have not been subject to physical abrasion, impacted by a hard object, or have been
punctured.
(ii) The door becoming inoperable due to rust-through of the steel skin from the core of the door section, caused by cracking, splitting, or other deterioration of the steel skin, or due to structural failure caused by
separation or degradation of the foam insulation.
The Manufacturer warrants the garage door hardware (except springs) and the tracks of the above-described door, for as long as you own the door, against defects in material and workmanship, subject to all the terms and
conditions below.
The Manufacturer warrants those component parts of the door not covered by the preceding provisions of this Lifetime Limited Warranty against defects in material and workmanship for a period of ONE (1) YEAR from the
date of installation.
The Manufacturer warrants the factory-applied nish and the factory attached stiles against fading and cosmetic changes from the time of installation for TWO (2) YEARS. The factory attached stiles are warranted against
peeling, cracking, chalking, or delamination from the time of installation for TWO (2) YEARS. If the door is re-stained or re-painted, the TWO (2) YEARS warranty for the factory-applied nish is void.
After a period of TWENTY (20) YEARS, from time of installation, replacement of Lifetime Limited Warranty materials will be pro-rated at 50 per cent of Manufacturer’s published list pricing at time of claim, and you must
pay this amount.
This Limited Warranty is extended only to the person who purchased the product and continues to own the premises (where the door is installed) as his/her primary residence (“Buyer”). This Limited Warranty does not apply
to residences other than primary, or to commercial or industrial installations, or to installations on rental property (even when used by a tenant as a residence). This Limited Warranty is not transferable to any other person (even when the
premises is sold), nor does it extend benets to any other person. As a result this Limited Warranty does NOT apply to any person who purchases the product from someone other than an authorized Wayne-Dalton dealer or distributor.
The Manufacturer will not be responsible for any damage attributable to improper storage, improper installation, or any alteration of the door or its components, abuse, damage from corrosive fumes or substances, salt spray
or saltwater air, re, Acts of God, failure to properly maintain the door, or attempt to use the door, its components or related products for other than its intended purpose and its customary usage. This Limited Warranty does not cover
ordinary wear. This Limited Warranty will be voided if the original nish is painted over, unless Manufacturer’s preparation and painting instructions are followed explicitly. This Limited Warranty will be voided if any holes are drilled
into the door, other than those specied by the Manufacturer.
THIS LIMITED WARRANTY COVERS A CONSUMER PRODUCT AS DEFINED BY THE MAGNUSON-MOSS ACT. NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO
THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WILL EXTEND BEYOND THE TIME PERIOD SET FORTH IN UNDERSCORED BOLD FACE TYPE IN THIS LIMITED
WARRANTY, ABOVE.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Any claim under this Limited Warranty must be made in writing, within the applicable warranty period, to the dealer from which the product was purchased. Unless the dealer is no longer in business, a written claim to the
Manufacturer will be the same as if no claim had been made at all.
At the Manufacturer’s option, pursuant to the dealer having notied the Manufacturer of a warranty claim, a service representative may inspect the product on site, or Buyer may be required to return the product to the
Manufacturer at Buyer’s expense. Buyer agrees to cooperate with any representative of the Manufacturer and to give such representative full access to the product with the claimed defect and full access to the location of its installation.
If the Manufacturer determines that the claim is valid under the terms of this Limited Warranty, the Manufacturer will cause the defective product to be repaired or replaced. The decision about the manner in which the defect
will be remedied will be at the discretion of the Manufacturer, subject to applicable law. THE REMEDY WILL COVER ONLY MATERIAL. THIS LIMITED WARRANTY DOES NOT COVER OTHER CHARGES, SUCH AS FIELD
SERVICE LABOR FOR REMOVAL, INSTALLATION, PAINTING, SHIPPING, ETC.
Any repairs or replacements arranged by Manufacturer will be covered by (and subject to) the terms, conditions, limitations and exceptions of this Limited Warranty; provided, however, that the installation date for the repaired
or replaced product will be deemed to be the date the original product was installed, and this Limited Warranty will expire at the same time as if there had been no defect. If a claim under this Limited Warranty is resolved in a manner
other than described in the immediately preceding paragraph, then neither this Limited Warranty nor any other warranty from the Manufacturer will cover the repaired or replaced portion of the product.
THE REMEDIES FOR THE BUYER DESCRIBED IN THIS LIMITED WARRANTY ARE EXCLUSIVE and take the place of any other remedy. The liability of the Manufacturer, whether in contract or tort, under warranty,
product liability, or otherwise, will not go beyond the Manufacturer’s obligation to repair or replace, at its option, as described above. THE MANUFACTURER WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, including (but not limited to) damage or loss of other property or equipment, personal injury, loss of prots or revenues, business or service interruptions, cost of capital ,
cost of purchase or replacement of other goods, or claims of third parties for any of the foregoing.
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
No employee, distributor, dealer, representative, or other person has the authority to modify any term or condition contained in this Limited Warranty or to grant any other warranty on behalf of or binding on the Manufacturer,
and anyone’s attempt to do so will be null and void.
Buyer should be prepared to verify the date of installation to the satisfaction of the Manufacturer.
The rights and obligations of the Manufacturer and Buyer under this Limited Warranty will be governed by the laws of the State of Ohio, USA, to the extent permitted by law.
This Limited Warranty gives you specic legal rights and you may also have other rights, which may vary from State to State.