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How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or
cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have
been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or
Canada, or used for commercial or institutional purposes (including but not limited to Products used for
rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, visit our website at www.vtechphones.com or call 1 (800) 595-9511.
In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and
are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location.
VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling
charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is
not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by
this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along
with a description of the malfunction or difculty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modications to this limited warranty and you should not
rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an
unwritten warranty that the Product is t for ordinary use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost prots or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under
Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can
be safely absorbed by a user or bystander according to the intended usage of the product. This product has
been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of
the user. The telephone base and the door bell shall be installed and used such that parts of the user’s body
other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
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