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Troubleshooting
If the unit does not operate:
• Check that polarized plug is fully inserted into wall outlet.
• Check airflow. Are there any obstructions preventing airflow?
• The motor contains a temperature-limiting fuse. If the motor overheats, the fuse will trip
and shut off the motor. Unplug the unit and contact our Consumer Relations Department.
Do not attempt to repair the motor yourself. Doing so will void your warranty.
If you do not obtain enough humidity:
• The moisture output from an evaporative Humidifier is invisible. It is operating properly
if water level goes down during usage, even when you cannot see the vapor.
• Check the Wicking Filter. Replace the Filter if it is clogged, torn or discolored.
• Check the water level. Refilling may be required.
If you are obtaining too much humidity:
• If room air is excessively humid (greater than 50% relative humidity), do not use the
Humidifier. Excessive humidity is indicated by condensation on cold surfaces or walls in
the room. For proper humidity readings, use a hygrometer available in most hardware
and department stores.
If water leakage occurs:
• Make sure unit is unplugged from wall outlet.
• Remove Tank from Base and check Fill Cap. Make sure the Cap Gasket (O-Ring) is
properly positioned in the cap and the Spring Valve operates freely. If leakage still
occurs contact our Consumer Relations Department.
If Fill Cap is too tight:
• Lightly lubricate the Cap Gasket (O-Ring) with petroleum jelly.
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