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Helpful Hints
■ Serial #: You will find the serial number on the inside of the upper housing just
below the bar code.
■ Dishwashers: The Venta-Airwasher lower housing, disk stack(s) and upper housing
(first remove motor housing from upper housing) can go into a dishwasher on the
cool or rinse cycle. It is recommended that it not be washed with dishes. The motor
housing cannot be submerged in water or placed in a dishwasher.
DO NOT USE:
Detergent, mild soap, bleach, household cleaners.
■ Cleaning of disk stacks – Soaking the disk stacks in hot water with Venta Cleaner
or white vinegar for approx. 30 minutes will help loosen any buildup of calcium or
lime. Always rinse with warm tap water after cleaning.
■ Vinegar and Water Solution – either a 50:50 or a 3:1 ratio of white vinegar and water
can be used instead of the Venta Cleaning Solution.
■ The electric motors of these appliances are designed with an overheating safety
device, which will not allow the appliance to operate in an environment with
temperatures consistently over 95 degrees Fahrenheit.
Troubleshooting
Problem: Motor not working
■ Is the upper housing sitting properly on the lower housing? The automatic safety
switch won’t allow the motor to run unless the upper housing is sitting properly on
the lower housing.
■ Is there electrical power in the outlet? Try to plug the power cord into a different
110-120V A/C outlet.
■ Turn the motor to the ZERO (0) off position; unplug the power cord from the
electrical outlet. Remove the gear from the upper housing (see section “Removal,
page 14), return the upper housing on to the lower housing; plug the power cord
into the 110-120V A/C outlet and switch appliance on. If the motor starts, then the
gear is defective. Call our customer service department toll-free at (888) 333 8218
for a replacement.
Problem: Clicking Noise
■ Make sure the rubber coupling is inserted all the way into the gear.
■ If a mineral deposit has formed inside the gear, this could cause a clicking sound
during operation. Call our customer service department toll-free at (888) 333 8218
for a replacement.
Problem: Wetness around the appliance
■ Turn the empty lower housing upside down to dry. This will allow any excess water
that collected between the double walls to empty out the weep holes. Allow at
least 24 hours to dry.
Problem: Disk stack not turning
■ Check that the rubber coupling is properly inserted into the bottom of the gear.
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