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© Swann Communications 2010
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Warranty Information
Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
See http://www.worldtimeserver.com for information on time zones and the
current time in Melbourne, Australia compared to your local time.
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799 (Option 1)
(M-F, 9am-5pm US PT)
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
UK
0203 027 0979
Swann Communications warrants this product against defects in workmanship and
material for a period of one (1) year from it’s original purchase date. You must pres-
ent your receipt as proof of date of purchase for warranty validation. Any unit which
proves defective during the stated period will be repaired without charge for parts or
labour or replaced at the sole discretion of Swann. The end user is responsible for all
freight charges incurred to send the product to Swann’s repair centres. The end user is
responsible for all shipping costs incurred when shipping from and to any country other
than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages aris-
ing from the use of or the inability to use this product. Any costs associated with the
fitting or removal of this product by a tradesman or other person or any other costs
associated with its use are the responsibility of the end user. This warranty applies to
the original purchaser of the product only and is not transferable to any third party.
Unauthorized end user or third party modifications to any component or evidence of
misuse or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty.
Where applicable by local laws, regulations and legal rights will take precedence.
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Swann Communications
Unit 13, 331 Ingles Street,
Port Melbourne Vic 3207
Swann Communications LTD.
Stag Gates House
63/64 The Avenue
SO171XS
United Kingdom