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TROUBLESHOOTING
If a condition listed below occurs, please check the flowing items before calling
customer service.
Problem Possible Cause Solution
The unit does not operate.
Has the power cord been
disconnected?
Plug the power cord into the outlet.
Is the tank full indicator lamp
blinking? (The tank is full or in a
wrong position.)
Discard the water in the drainage
tank and then reposition the tank.
Is the temperature of the room
above 95°F or below 36°F?
The protection device is activated
and the unit cannot be started.
The dehumidifying function
does not work.
Is the air filter clogged?
Clean the air filter as instructed
under “Cleaning the Dehumidifier.”
Is the intake duct or discharge
duct obstructed?
Remove the obstruction from the
discharge duct or intake duct.
No air is discharged. Is the air filter clogged?
Clean the air filter as instructed
under “Cleaning the Dehumidifier.”
Operation is noisy.
Is the unit tilted or unsteady?
Move the unit to a stable, sturdy
location.
Is the air filter clogged?
Clean the air filter as instructed
under “Cleaning the Dehumidifier.”