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WARRANTY
One Year Limited Warranty
Soleus International Inc. warrants the accompanying Soleus Air MS-12 to be free of defects in material
and workmanship for the applications specified in its operation instruction for a period of ONE (1) year
from the date of original retail purchase in the United States or Canada.
If the heater exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or
replace it, free of charge within a reasonable time after the heater is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate
along with a copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
1) Damage, accidental or otherwise, to the heater while in the possession of a consumer not caused by a
defect in material or workmanship.
2) Damage caused by consumer misuse, tampering, or failure to follow the care and special handling
provisions in the instructions.
3) Damage to the finish of the case, or other appearance parts caused by wear.
4) Damage caused by repairs or alterations of the heater by anyone other than those authorized by
Soleus International Inc.
5) Freight and Insurance cost for the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE
LIMITED TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS
INTERNATIONAL INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC’S
LIABILITY EXCEED THE RETAIL VALUE OF THE HEATER FOR BREACH OF ANY WRITTEN
OR IMPLIED WARRANTY WITH RESPECT TO THIS HEATER.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not
allow limitation on implied warranties, the above limitations and exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For Warranty, Technical Support, Customer Service, Missing or Defective Parts
Please Call (888) 876-5387
Or Write To:
Soleus International Inc.
9451 Telstar Ave.
El Monte, CA 91731 USA
www.soleusair.com
Manual Printed in China.