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Warranty
Soleus International Inc. warrants the accompanying Soleus Air powered by Gree Air Conditioner to be free of
defects in aterial and workmanship for the applications specified in its operation instruction for the period
of parts specified below.
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation
of the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus
International including, but not limited to, any malfunction, defect or failure caused by or resulting from unau-
thorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or tran-
sit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage,
fire, flood or other Acts of God, or normal wear and tear.
Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized service
network to provide parts and assist in resolving service problems if difficulties are encountered. Soleus agrees
to provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance
with Soleus International’s Policies and Procedures.
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED WAR-
RANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED
ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCI-
DENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC.’S LIABILITY EX-
CEED THE RETAIL VALUE OF THE AIR CONDITIONER.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover
internet sales, used, salvaged, or refurbished products.
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE, PLEASE CONTACT:
Soleus International Inc.
Tel: 1-888-8-SOLEUS Monday through Friday, 9:00 AM to 5:00 PM, PST
Email: Contact@soleusair.com
Website:
www.SoleusAir.com
www.SoleusHVAC.com
www.GreeUSA.com
23
5 YEARS FOR COMPRESSOR
1 YEAR FOR OTHER COMPONENTS