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Troubleshooting Guide
Please check each item below if you have trouble with your vacuum.
Unplug the vacuum from the power supply before servicing.
Problem Check Point Possible Solution
Suction power is weak. Vacuum bag If vacuum bag is
full, replace it.
Wand or hose If clogged or blocked,
remove the object.
The vacuum does not work. Is the hose adapter inserted Insert it completely.
into the suction opening of the
vacuum completely?
When the vacuum bag is full Turn the vacuum off and
or any of the accessories are unplug the vacuuum.
blocked, the over-heating Check the vacuum
protection for the motor bag and accessories
is activated. and remove any
blockages. The
vacuum can be turned
on again after approximately
20 minutes.
Power cord does not rewind. Power cord Pull the power cord out a
little and press the cord
rewind button again.
Power cord won’t pull out of Power cord Do not pull it out by force.
the vacuum. Rewind it a little by
pressing the cord rewind
button and try pulling it
out again.
Model: Jack
Rating: 120V/60Hz
Amps: 10
Specifications