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OPERATING INSTRUCTIONS
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Care and Maintenance
If you consistently use distilled water,
cleaning the water tank is unnecessary.
CAUTION: This appliance must be
unplugged from the electrical outlet
before performing any cleaning or
maintenance tasks on the unit.
Rinsing Out the Steam Mop
1. Let the appliance cool down
completely before cleaning or storing.
2. Empty all water from the water tank
after each use.
Water
• Use tap water for all your cleaning
needs.
• However, if you live in an area with
hard water, it is recommended that
you use distilled water
IMPORTANT: Do NOT add cleaning
solutions, scented perfumes, oils or any
other chemicals to the water used in this
appliance, as this may damage it or
make it unsafe for use. Use distilled
water if the tap water in your area is
very hard.
Helpful Hints
1. Always vacuum or sweep before using
the steam mop.
2. The easiest way to use the steam mop
is to tilt the ergonomic handle to a 45°
angle and clean slowly.
3. Hand wash or machine wash the
micro-fiber cleaning pad in a delicate
cycle with a mild liquid detergent.
4. We recommend air drying the micro-
fiber cleaning pads for 24 hours, but
they could be dried in a dryer on a low
heat setting.
5. A good amount of steam passes
through the micro-fiber cleaning pad.
We recommend that the cleaning pad
be changed when it gets too wet.
These need to be replaced as
necessary.
6. To remove stubborn stains from vinyl
or linoleum floors, pre-treat with a mild
detergent and some water before
using the steam mop.
IMPORTANT: Never leave the steam
mop in one spot on any surface for any
period of time with a damp or wet
micro-fiber cleaning pad attached as
this will damage your floors.
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
STEAM MOP
WILL NOT
OPERATE
1. Power cord not firmly
plugged into outlet.
2. No power in wall outlet.
3. Needs servicing.
1. Plug unit in firmly.
2. Check fuse or breaker.
Replace fuse/reset
breaker.
3. Call 1 (800) 798-7398.
STEAM MOP
WILL NOT MAKE
STEAM
1. No water in water tank.
1. Add water to the water
tank following
instructions.
STEAM MOP
LEAVES WATER
ON THE FLOOR
1. Micro-fiber cleaning pad is
too wet.
1. Unplug unit from power
outlet and change the
micro-fiber cleaning pad.
STEAM MOP
LEFT WHITE
SPOT ON
FLOOR
1. Steam mop left in one
spot too long.
2. Hard water.
1. Never leave the steam
mop on the floor with a
damp or wet cleaning
pad still attached when
not in use.
2. Use distilled water.
To Order Replacement Micro-Fiber Pads
for Models S3101 N - S3101W N
Item # XT3101
Call: 1 (800)798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
Or visit our website: www.sharkcompany.com
FOR TECHNICAL SUPPORT
for Models S3101 N - S3101W N
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
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