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Troubleshooting
WARNING: to reduce the risk of electric shock,
the power cord must be disconnected before
performing maintenance/troubleshooting checks.
Vacuum will not run.
Vacuum is not picking up dirt.
Vacuum pushes scatter rugs (lightweight, movable rugs) on
Power Switch position “II – Brush Roll on.”
Brush roll does not turn on.
Vacuum turns off on its own.
Airflow is restricted.
Check to see if plugged in properly.
Check circuit breaker/fuse.
Check On/Off switch.
If vacuum still does not run, see Resetting the Motor
Thermostat on page 14.
Check the Dust Cup.
Check the Foam Filters.
If the Dust Cup and Filter don’t require cleaning, check for
blockages, see Checking for Blockages on the next page.
Move Power Switch setting to position “I – suction only” to
disengage the Brush Roll.
Pull handle toward you and release the Floor Power Nozzle to
disengage the auto-off feature.
Select Power Switch position “II – Brush Roll on.”
If red light is illuminated on the Floor Power Nozzle, see
Checking for Blockages on next page.
Motor Thermostat needs to be reset; see Resetting the Motor
Thermostat on page 14.
Check for blockages; see Checking for Blockages on
next page.
Check attachments for suction strength; clear blockages,
as required.
Clean the Dust Cup, Cyclonic Chamber and the Foam Filters.
Problem Suggested Action