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9www.sharkclean.com
English
CAUTION:
Unplug
the vacuum while
cleaning filters; failure
to do so might result
in electric shock.
Proper Care of Your Shark
®
Upright Vacuum
COMPONENT
MAINTENANCE SCHEDULE
Rinse and air dry every 3 months under normal use.
Empty each time you vacuum.
Pre-Motor Foam Filter
Dust Cup
Rinse and air dry every 3 months under normal use.
Pre-Motor Felt Filter
Clean once every 12 months under normal use.
Post-Motor Filter
1
2
3
4
CLEANING THE PRE-MOTOR
FILTERS
1 Remove the dust cup.
2 Pull the 2 filters out from the
top of the motor base.
(Fig. 18)
3 Rinse the filters thoroughly in
lukewarm water until the water
runs clear.
4 Squeeze out excess water and
let air-dry for at least 24 hours
before replacing. Do not use
a hair dryer or other heating
methods to dry.
5 Place the felt filter in first, then
the foam filter.
6 Replace the dust cup.
Post-Motor
Filter
Fig. 19
CLEANING THE POST-MOTOR
FILTER
1 Remove the filter cover from
the front of the vacuum by
pulling up on the tab and
pulling the cover away from the
vacuum. (Fig. 19)
2 Remove the filter from the
frame and wash the filter under
the tap using lukewarm water.
4 Allow the filter to air dry for 24
hours. Do not use a hair dryer
or other heating methods to
dry.
5 Once the filter is dry, replace it
back into the vacuum.
6 Replace the cover by inserting
the two tabs into the holes at
the top and and then swinging
the cover down until it clicks
into place.
NOTE: Filters may appear dirty
but frequent cleaning of these is
not necessary. See maintenance
schedule above.
DO NOT put the filters in the washing machine or dishwasher.
NOTE: The material in the filter will discolor over time. This is
NORMAL and will not affect the performance of the filter.
Pre-Motor
Foam Filter
Felt Filter
Fig. 18
Troubleshooting
WARNING:
To reduce the risk of electric shock, the power cord must be disconnected before
performing maintenance/troubleshooting checks.
To purchase replacement parts, please visit our website: www.sharkclean.com .
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum will not run.
Check to see if the vacuum is plugged in properly.
Check the circuit breaker/fuse.
Check the On/Off button.
Vacuum is not
picking up dirt.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Bush roll does not turn
on.
Press the brushroll button ( ) to the “ON” position. The brushroll light
near this button will illuminate green when “ON”.
Place your foot on the floor brush and pull the handle back to engage the
brushroll.
If the red light on the power nozzle is illuminated, see the section on
Checking for Blockages.
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:
1. Press the power button (
) to the (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters. (See “Maintenance” sections for
instructions.)
4. Check for blockages in hose, accessories and inlet openings.
(See “Checking for Blockages” for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Press the power button (
) to the (On) position to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
NV100_26_IB_ENG_110317_2.indd 8-9 11-03-17 10:40 AM