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TROUBLESHOOTING CHART
SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION
Motor will not run 1. Disconnect switch is off 1. Be sure switch is on
2. Fuse is blown 2. Replace false
3. Starting switch is defective 3. Replace sta_ing switch
4. Wires at motor are loose, 4. Refer to instructions on wiring. Check and tighten all wiring.
disconnected, or wired incorrectly
5. Pressure switch contacts are dirty 5. Cleanbyslidingpiecesofplainpaperbctweencontacts
Motor runs hot and 1. Motor is wired incorrectly 1. Refer to instructions on wiring
overload kicks off 2. Voltage is too low 2. Check with power company. Install heavier wiring if wire
size is too small. See wiring instructions
3. Pump cycles too frequently 3. See section below on too frequent cycling
Motor runs but no I. 1, In new instalJation:
water is delivered
Pump does not
deliver water to full
capacity (Also
check point 3
immediately above)
Pump pumps water
but does not shut
off
Pump cycles too
frequently
Air spurts from
faucets 3
2.
Pump in new installation did
not pick up prime through:
a, Improper prinling
b. Air leaks
c. Leaking foot valve
Pump has lost prime through:
a. Air leaks
b. Water level below suction
of pump
3. Jet or impeller is plugged
4. Check valve or foot valve is stuck
in cinsed position
5. Pipes are frozen
6. Foot valve and/or strainer are
buried in sand or mud
1. Water level in well is lower than
estimated
2. Steel piping (if used) is corroded or
limed, causing excess friction
3, Offset piping is too small in size
I, Pressure switch is out of adjustment
or contacts are "frozen"
2. Faucets have been left open
3. Jet or impeller is clogged
4. Water level in well is lower than
estimated
5. Motor is wired incorrectly
1. Standard pressure tank is water-
logged and has no air cushion
2. Pipe leak
3. Faucets or valves are open
4. Foot valve leaks
5. Pressure switch is out of adjustment
6. Air charge too low in
Captive Air* Tank
1. Pump is picking up prime
o2. Leak in suction side of pump
3. Well is gaseous
4. lr_termlttent over-pumping of well
a. Re-prime according to instructions
b. Check all connections on suction line, air volume control, and jet
c. Replace foot valve
2. In installation already in use:
a. Check all connections on suction line, air volume control,
jet and shaft seal
b. Lower suction line intu water and re-prime. If recedirtg water level
in well exceeds suction lift, a deep well pump is needed
3, Clean jet or impeller according to instructions •
4. Replace check valve or foot valve
5. Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
6. Raise foot valve and/or strainer above well bottom
1. A deep weIl jet pump may be needed (over 20 ft. to water)
2. Replace with plastic pipe where possible, otherwise with new steel pipe
3. Use larger offset piping
1. Adjust or replace pressure switch
2. Close faucets
3. Clean jet or impeller
4. Check possibility of using a deep well jet pump
5. Refer to instructions on wiring
1. Drain tank to air volume control tapping. Check air volume control for
defects. Check for air leaks at any connection
2. Check connections
3. Close faucets or valves
4. Replace foot valve
5. Replace pressure switch
6. Disconnect electrical power and open faucets until all pressure is
relieved. Using automobile tire pressure gauge, check air pressure in tank
at the valve stem located at top of tank. If air pressure is lower, pump air
into tank from outside source undi proper air pressure is reached. Check
air valve for leaks, oKmg soapy solution, and replace core If necessary.
1. As soon as pump picks up prime, all air will be ejected
2. Check suction piping
3. Change installation as described in manual
4. Lower foot valve if possible, otherwise restrict discharge side of pump
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