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Troubleshooting
Check this list of possible problems and solutions before bringing your vacuum to a service center.
Problem: Cleaner won’t run
Possible Cause
Possible Solution
Not firmly plugged in
Plug unit in firmly
No voltage in wall plug
Check fuse or breaker
Blown fuse or tripped breaker
Replace fuse or reset breaker
Filters blocked or dirty
Clean filters as per manual instructions
Problem : Poor job of dirt pickup
Possible Cause
Possible Solution
Full or clogged Dirt Cup
Empty the Dirt Cup and check for blockages.
Broken or worn belt
Replace belt.
Clogged hose or nozzle
Clean hose or nozzle area.
Hole in hose
Replace hose.
Dirt Cup improperly installed
Properly install the Dirt Cup
Incorrect carpet height setting
Rotate nozzle control knob to lower setting
Clogs in air flow passage
Clear clogs/clean filters as per manual instructions
Possible Cause
Possible Solution
Dirt Cup improperly installed
Re-install the Dirt Cup.
Problem : Dust escapes the Dirt Cup
Possible Cause
Possible Solution
Strange sound like rushing air
Check for clogs in hose, nozzle area and or
filters, clear or claen any clogs or blockages
as per manual instructions
Problem : Abnormal sound
Possible Cause
Possible Solution
Incorrect carpet height setting
Rotate nozzle control knob to lower setting
Problem : Cleaner hard to push
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