Samsung AS12J Air Conditioner User Manual


 
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Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Problem Explanation/Solution
The air conditioner does not
operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the operation indicator on the indoor unit is on;
if necessary press the button on the remote control.

Check whether the Timer indicator on the indoor unit is switched on.
If so:
- Wait until the switch-on time is reached and the air conditioner starts
up automatically
- Cancel the timer (see pages 14 and 15 for further details)
The air conditioner does not
operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit
(seven meters/yards or less).
No beep is heard when you press
the on the remote
control

Check that you are pointing the remote control at the remote control
sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.
The air conditioner does not cool

Check that the correct operating mode has been selected
(Auto, Cool).

The room temperature may be too low.

Dust may be blocking the air filter guard; refer to page 19 for
cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.
The fan speed does not change
when you press the
button

Check that the operating mode is set to the Auto, Cool or Fan
mode ; in the Dry mode, the fan speed changes automatically.
The air flow direction does not
change when you press the
button

Check that the air conditioner has been switched on; if necessary,
press the
button on the remote control.
The timer is not correctly triggered

Check that the timer has been programmed correctly; see pages 14
and 15.
Odour is permeated in the room
during air conditioning

Air the room.
Solving Common Problems
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