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E-24
Troubleshooting Guide
Before contacting the service center, check the following. It will save your time and theexpense of an
unnecessary call.
Problem Explanation/Solution
The air conditioner does
not operate.
Check if the circuit breaker of the air conditioner is switched on.
Check if the air conditioner is turned on. If necessary,
press the (On/Off) button on the remote control.
Check if the Timer indicator on the indoor unit is on.
If so:
- Wait until the set time is reached and the air conditioner starts
automatically.
- Cancel the Timer. (See pages 18 and 19 for further details)
The air conditioner does not operate
with the remote control.
Check if there are no obstacles in front of the indoor unit.
Check the remote control batteries.
Make sure that you are with in 7 meters from the indoor unit.
No beep is heard when you press
the (On/Off) button on the
remote control.
Check if you are pointing the remote control at the remote control
sensor on the right side of the indoor unit.
Replace the remote control batteries if necessary.
The air conditioner does not
cool or heat.
Check if the correct operating mode has been selected
(Auto, Cool, Heat).
The room temperature may be too low or too high.
Check if the air filter is dirty; refer to page 25 for cleaning
instructions.
Check that there is no obstacle in front of the outdoor unit.
When heating, the required
room temperature is never reached
and the air conditioner frequently
stops.
Check if the required temperature is set correctly.
Increase the fan speed.
If the airflow is directed upwards, set the blade downwards with the
remote control.
The fan speed does not change when
you press the button.
Check if the mode is set to the Auto, Cool, Heat or Fan mode;
in the Dry mode, the fan speed changes automatically.
The airflow direction does not
change when you press
the button.
Check if the air conditioner has been turned on; if necessary,
press the (On/Off) button on the remote control.
The timer is not correctly triggered.
Check if the timer is set correctly; see pages 18 and 19.
Odor permeates into the room during
operation.
You can use the Fan mode to ventilate your room.