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PRoBleM solVInG GUIDe
PROBLEM
Vacuum won’t turn on
Vacuum won’t pick up or
low suction
Dust escaping from
vacuum
POSSIBLE REASON
• Power cord not rmly
plugged in
• Blown fuse or tripped
breaker
• Needs service
• Vacuum bag full
• Clogged lter
• Hose clogged
• Worn brushes
• Bag compartment cover
is not installed properly.
• Filters not installed
correctly
POSSIBLE SOLUTION
• Plug unit in rmly.
• Check house fuse or
breaker. Replace fuse /
reset breaker.
• Take to an Authorized
Riccar Retailer
• Replace bag.
• Replace lters.
• Remove obstacle.
• Replace brush strips.
• Attach the bag
compartment cover.
• Review lter installation
(pages 15-16).
Troubleshooting
• Keep your vacuum clean and in good operating condition.
• Change vacuum bags once a month or when the full bag light is illuminated to maximize
cleaning performance.
• Always use genuine Riccar vacuum bags and replacement parts. Use of other products may
result in poor cleaning performance, potential vacuum cleaner damage and may void vacuum
warranty. Genuine products are designed for maximum cleaning performance.
• Have your vacuum checked annually by your Authorized Riccar Retailer.
• Store your vacuum carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner’s manual instructions.
Key Replacement Parts
• Genuine HEPA Media Vacuum Bags: RMH-6
• Genuine Vacuum Belts: R20B-2 (models R20S and R20D)
• Genuine Filters: RF20UP (model R20UP)
RF20DP (models R20D and R20P)
RF20S (model R20S)
For Best Performance
WARNING! To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug
Before Servicing or Cleaning.
CAUTION! To reduce the risk of electric shock, do not handle plug or appliance with wet hands.
Any other service should be performed by an Authorized Riccar Retailer.
To locate your nearest Authorized Riccar Retailer, visit our website
at www.Riccar.com or call 888-6-RICCAR.