Rheem SG Series Water Heater User Manual


 
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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions
Problem Possible Causes What To Do
Rumbling noise Scale and sediment Clean tank.
in tank.
Relief valve Pressure build up This is an unacceptable condition and must be
producing popping caused by thermal corrected. Contact the water supplier or plumbing
noise or draining expansion to a contractor on how to correct this. Do not plug the
closed system. relief valve outlet.
Not enough or Water usage may have Wait for the water heater to recover after an abnormal
no hot water exceeded the capacity demand.
of the water heater.
Low gas pressure. Check gas supply pressure and manifold pressure.
The pilot may be out. Check the pilot. If necessary, relight using the
instructions in the “Lighting The Water Heater” section
of this manual.
The gas control (thermostat) See the “Water Temperature Setting of The Water
may be set too low. Heater” section of this manual.
Leaking or open hot water Make sure all faucets are closed.
faucets.
Combustion Shutoff System Contact a qualified service technician.
tripped.
Water is too hot The gas control (thermostat) See the “Water Temperature Setting of The Water
is set too high. Heater” section of this manual.
Gas control (thermostat). Contact a qualified service technician to replace the
Defective gas control (thermostat).
Pilot Lights, but Combustion Shutoff System Contact a qualified service technician.
Burner will not tripped.
stay lit
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (gas control (thermostat)),
burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.
!
Troubleshooting Tips
Before you call for service…