Filter
Top Products
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions
24
Before You Call For Service…
Problem Possible Causes What To Do
Rumbling noise Scale and sediment ● Clean tank.
in tank.
Relief valve Pressure build up ● This is an unacceptable condition and must be
producing popping caused by thermal corrected. Contact the water supplier or plumbing
noise or draining expansion to a contractor. on how to correct this. Do not plug the
closed system. relief valve outlet.
Rattling noise Internal heat trap ● This is normal for heat trap fittings when in operation
during periods of fittings in operation. and does not indicate a need for service.
water usage
Not enough or Water usage may have ● Wait for the water heater to recover after an abnormal
no hot water exceeded the capacity demand.
of the water heater.
Low gas pressure. ● Check gas supply pressure and manifold pressure.
The pilot may be out. ● Check the pilot. If necessary, relight using the
instructions in the Lighting the water heater section
of this manual.
The gas control (thermostat) ● See the Temperature regulation of the water heater
may be set set too low. section of this manual.
Leaking or open hot ● Make sure all faucets are closed.
water faucets.
Cold water inlet ● This is normal. The colder inlet water takes longer
temperature may be to heat.
colder during the
winter months.
Water is too hot The gas control (thermostat) ● See the Temperature regulation of the water heater
is set too high. section of this manual.
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent
connectors or other safety devices. Refer repairs to qualified service personnel.