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GUARANTEE
Terms and Conditions for UK & ROI (outside UK & ROI contact your local distributor)
We, Applied Energy Products Limited, guarantee this product for domestic use only, for the period of 12
months from the date of purchase.
Within the guarantee period we will resolve, free of charge, any manufacturing defects in the product resulting
from faulty workmanship or material on condition that:-
a) The appliance has been correctly installed in accordance with our instructions and is being used on the
supply circuit or voltage printed on the rating plate,
b) The appliance has been used in accordance with these instructions and has not been tampered with or
otherwise subject to misuse, neglect or accident.
c) The appliance has not been taken apart, modified or repaired except by a person authorised by us.
d) Evidence of the date of purchase in the form of an invoice or receipt will be required in order to qualify for
an in-guarantee repair,
e) For the service work to be undertaken free of charge, the work must be only undertaken by
Applied Energy Products Limited, or our approved agents.
f) Service under guarantee has no effect on the expiry date. The guarantee on any exchanged parts or product
ends when the original guarantee period ends.
EXCLUSIONS
This guarantee DOES NOT cover damage or defects arising from poor or incorrect installation, improper use or lack
of maintenance, including build-up of limescale. It is the responsibility of the installer to check that the installation
parameters meet the requirements of the product, and any relevant regulations.
If we are called out to a fault, which is subsequently identified as being an installation fault, we will make a charge. It is
important that the routine checks are completed before calling us out, as many issues can be simply diagnosed and
resolved.
We make no guarantees as to response times for repairs. We will endeavour to achieve the most timely response
possible but while we indicate an average response time, this should not be taken as a guarantee.
The guarantee applies to a repair or replacement (at our discretion) of the product subject to the conditions above, and
DOES NOT cover compensation for the loss of the product or consequential loss of any kind.
The guarantee DOES NOT apply to the repair or replacement of halogen lamp heaters, pressure relief devices,
accessories, isolating switches, electrical cable, fuses and/or circuit breakers.
This guarantee does not affect your statutory rights.
Full details of terms and conditions are available on request from :-
APPLIED ENERGY PRODUCTS LIMITED
MORLEY WAY, PETERBOROUGH, PE2 9JJ
TEL : 01733 456789 / FAX : 01733 310606
Website : www.applied-energy.com