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B. UNIT IS NOT RUNNING
• Is the control panel Power lamp ON? If not, the circuit breaker may be shut OFF or tripped.
Reset the breaker by switching it OFF, then back ON. Verify that the breaker is set and
operating properly before calling for service.
• Are the thermostat setting and the Pool/Spa setting correct? Verify that the temperature has
been properly set on the thermostat, and that it is higher than the current water temperature.
At this time all three lamps should illuminate and the fan should start to run.
•Is the Water Flow lamp ON? This lamp will turn OFF if not enough water is flowing
through the unit. Improperly positioned valves or a dirty filter could decrease the flow of
water required for efficient operation. If this lamp is OFF, but you can feel normal flow at
the pool returns, check the water valves or settings.
• Have you waited approximately 5 minutes for the time delay? After the unit has been
running and then shut OFF for any reason, there is a delay before operation can begin again.
•Is the Heat Demand lamp ON? If not, then the thermostat setting is not higher than the
temperature of the water. Raise the thermostat setting.
C. CONDENSATION SEEMS EXCESSIVE
Heat pumps can produce a large amount of condensation (water) during operation. If you suspect
that the heat pump is leaking:
a. Use a pool chemistry test kit to confirm there is no chlorine in the condensation. Or,
b. Shut the heat pump OFF and leave the filter pump running to see if the water stops
dripping. If the water stops dripping, the heat pump is not leaking.
X. Service Call Verification
Before you make a service call, first determine if the problem is:
• Warranty Service
• Heat pump operation (power supply, water flow, or time clock adjustment)
NOTE: The MANUFACTURER IS NOT RESPONSIBLE for these adjustments.
POWER SUPPLY
• Verify that all circuit breakers are reset and working properly.
•If the Power lamp on the control panel still does not light, contact the installing dealer,
since it may be a power problem requiring an electrician.
WATER FLOW
• Verify that the pool filter is clean to provide good flow.
• Verify that valves are properly positioned to allow adequate water flow through the heat
pump.
•If the Water Flow lamp on the control panel still does not light, and water is circulating
in the pool, verify that all valves are positioned correctly.
TIME CLOCK ADJUSTMENT
Verify that the time clock is set to permit the unit to run long enough to heat properly.