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Frequently Asked Questions
What is the range for the
PetSafe
®
Outdoor Bark
Control?
The PetSafe Outdoor Bark Control detects barking and
sends the ultrasonic sound up to 15 metres.
Is the Outdoor Bark
Control effective on all
dogs?
The product may not work on deaf or hearing impaired
dogs.
Will the Outdoor
Bark Control work for
multiple dogs?
Yes, it is effective on all dogs within range of the
Outdoor Bark Control.
Can I use the Outdoor
Bark Control indoors?
No, we do not recommend using the product indoors.
The PetSafe PBC19-10766 is an ultrasonic product that
can be used indoors. Please visit our website for a listing
of retailers near you and for a listing of Customer Care
Centre telephone numbers in your area.
Can a dog become
desensitized to the
ultrasonic sound?
There are some situations where dogs become
desensitized. To avoid this, only turn the Outdoor Bark
Control on during periods of unwanted barking (i.e.
leave it off when you are away).
Can humans hear the
ultrasonic sound?
The ultrasonic sound cannot be heard by humans.
Occasionally the speaker may vibrate which can make a
sound.
Troubleshooting
The green LED light
stopped flashing and there
is no red light.
• Ensure that the battery is properly installed.
• Replace the battery.
• If the green LED light is still not flashing, contact a
Customer Care Centre.