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SERVICE & SUPPORT
In the event of a warranty claim or if service is required for this heater, please contact us at
the following:
Toll Free: 866-876-4332 (M-F 8:30am to 5:30pm CST)
Email us at: Service@Pelonis.com
For questions or comments, please write to:
Pelonis USA, Ltd.
2617 North Great Southwest Parkway
Suite 100
Grand Prairie, TX 75050, USA
For your records, staple your sales receipt to this manual and record the following:
DATE OF PURCHASE: ________________________________
________________________________
PLACE OF PURCHASE: ________________________________
________________________________
SERIAL NUMBER: ________________________________
________________________________
(STAPLE SALES RECEIPT HERE)
NOTE: PROOF OF PURCHASE IS REQUIRED FOR
ALL WARRANTY CLAIMS
ONE (1) YEAR LIMITED WARRANTY
Please read all instructions before attempting to use this product.
Please return the Warranty Registration card within fifteen (15) days from the date of
purchasing this product.
PELONIS warrants as limited herein to the original purchaser of retail that each new
Pelonis Radiant Heater shall be free of defects in material and workmanship for a period of
one (1) year from the date of original purchase. This one (1) year warranty is limited to the
heating elements, motor, and electric control circuit board.
In the event of malfunctions or failure of your Pelonis Radiant Heater, simply deliver or send
the heater, postage prepaid along with PROOF OF PURCHASE, within the warranty period
of one (1) year, to PELONIS. PELONIS reserves the right to inspect the claimed defective
part or parts to determine if the defect or malfunction complaint is covered by this warranty.
PELONIS shall, within sixty (60) days after receipt of the product, at its option, repair and/or
replace the defective part or parts free of charge. This warranty shall only cover defects
arising from normal usage. PELONIS assumes no responsibility whatsoever if the Radiant
Heater should fail during the warranty period by reason of:
Misuse, negligence, physical damage or accidents.
Lack of maintenance (see instructions for proper maintenance).
Repair by any unauthorized party during the warranty period.
Damage caused by connection to an improper input voltage (see specification
label on your heater).
PELONIS makes no further warranties or representations, express or implied except those
contained herein. No representative or dealer is authorized to assume any other liability
regarding the Radiant Heater. The duration of the implied warranty granted under State
law, including warranties of merchantability and fitness for particular purpose are limited in
duration should the duration of the express warranty grant it hereunder. Pelonis USA shall
in no event be liable for direct, indirect, special or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts, and/or the
above limitations or exclusion may not apply to you. This warranty gives you specific legal
rights and you may have other rights which vary from state to state.