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Limited Warranty & Customer Services Directory
(for U.S.A. and Puerto Rico only)
Customer Services Directory (United States and Puerto Rico)
Panasonic Vacuum Cleaner
Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY
DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Consumer Electronics Company (referred to as “the warrantor”) will repair this product, in the event of a defect in materials or
workmanship, with new or refurbished parts free of charge, in the U.S.A. or Puerto Rico, for One (1) year from the date of original purchase.
This Limited Warranty Excludes both Labor and Parts for the following items which require normal replacement: Disposable Dust Bag,
Filters, Belts, Light Bulbs, Agitator Brushes and Batteries (if supplied).
Carry-in or mail-in service in the U.S.A. and Puerto Rico can be obtained during the warranty period by calling
1-800-211-PANA (7262) to locate a PSTC authorized service center, or you can also visit our Web Site: http://www.panasonic.com/help
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before
warranty performance is rendered.
This warranty only covers failures due to defects in materials and workmanship which occur during normal use and does not cover damages which
occur in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse,
neglect, bug infestation, mishandling, misapplication, faulty installation, improper operation or maintenance, alteration, modification, power line
surge, improper voltage supply, lightning damage, commercial use such as hotel, office, restaurant or other business or rental use of the product,
or service by anyone other than a PSTC authorized service center, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS:
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts,
so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product
develops during or after the warranty period, you may contact your dealer or service center. If the problem is not handled to your satisfaction, then
write to the Consumer Affairs Department at the listed address on the back cover.
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at
http://www.panasonic.com/contact info
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9am to 9pm: Saturday- Sunday 10am to 7pm. EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases (United States and Puerto Rico)
Purchases Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am to 9pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.