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BEFORE REQUESTING SERVICE
WARNING Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in
electric shock or personal injury from vacuum cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those
described in these Operating Instructions, should be performed by an authorized service representative.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum cleaner won’t start. 1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse at
household service panel.
3. Loose hose electrical connections.
1.
Plug in firmly, push ON/OFF switch to ON.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends.
Poor job of dirt pick-up. 1. Full or clogged dust bag.
2. Clogged airflow passages.
3. Dirty pre-motor filter.
4. Wrong pile height setting.
5. Open suction control.
6. Hole in hose.
7. Worn power nozzle brushes.
8. Canister hood open.
1. Change bag.
2. Clear airflow passages.
3. Maintaining the pre-motor filter.
4. Adjust setting.
5. Adjust control.
6. Replace hose.
7. Replace agitator.
8. Close and latch hood.
Power Nozzle will not run when
attached.
1. Power nozzle connections unplugged.
2. Tripped overload protector in power
nozzle.
1. Plug in firmly.
2. Remove any items that may be caught
or jammed, then reset. If vacuum cleaner
starts and stops again, clean agitator and
end caps, then reset.
Any, some, or all red lights in dirt
sensor burn and never turn clear.
1. Dirt passage is clogged. 1. Check for clogs in air passages.
Performance indicator is red. 1. Full or clogged dust bag.
2. Dirty pre-motor filter.
3. Clogged airflow passage.
4. Certain attachment tools.
1. Change bag.
2. Maintaining the pre-motor filter.
3. Clear clog from airflow passage.
4. This is normal. Light should go off when
tool is removed.
Vacuum Cleaner picks up
moveablerugs -or- Power Nozzle
pushes too hard.
1. Wrong pile height setting.
2. Suction too strong.
1. Adjust setting.
2. Open suction control.
Light won’t work. 1. Burned out light bulb. 1. Change light bulb.
Cord won’t rewind. 1. Dirty power cord.
2. Cord jammed.
1. Clean the power cord.
2. Pull out cord and rewind.