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OPERATING INSTRUCTIONS
OSRAM
8/12/00
SYLVANIA
Process Heat
131 Portsmouth Ave. Exeter, NH 03833 USA Tel: 800-258-8290 Fax: 603-772-1072
3
Warranty
OSRAM SYLVANIA warrants that all products to be delivered hereunder will be free from defects in material and
workmanship at the time of delivery. OSRAM SYLVANIA's obligation under this warranty shall be limited to (at its
option) repairing, replacing, or granting a credit at the prices invoiced at the time of shipment for any of said products.
This warranty shall not apply to any such products which shall have been repaired or altered, except by OSRAM
SYLVANIA, or which shall have been subjected. OSRAM SYLVANIA shall be liable under this warranty only if (A)
OSRAM SYLVANIA receives notice of the alleged defect within sixty (60) days after the date of shipment; (B) the
adjustment procedure hereinafter provided is followed, and (C) such products are, to OSRAM SYLVANIA’s
satisfaction, determined to be defective.
THE WARRANTY SET FORTH IN THE PRECEDING PARAGRAPH IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY.
The information contained in this manual is based on data considered to be true and accurate. Reasonable
precautions for accuracy has been taken in the preparation of this manual, however OSRAM SYLVANIA assumes no
responsibility for any omissions or errors, nor assumes any liability for damages that may result from the use of the
product in accordance with the information contained in this manual.
Please direct all warranty/repair requests or inquiries to the place of purchase, and provide the following information,
in writing:
(A) Order number under which products were shipped
(B) Model/Serial Number of product
(C) Reason for rejection
PRODUCTS CAN NOT BE RETURNED TO OSRAM SYLVANIA WITHOUT AUTHORIZATION.
Replacement, repair, or credit for products found to be defective will be made by the place of purchase. All products
found to be not defective will be returned to the Buyer; transportation charges collect or stored at Buyers expense.