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Troubleshooting Guide
W
ARNING: Unplug cord from electrical
outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake opening,
fan housing or connector assembly opening?
• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound around
the brush?
CLEANER
WILL
NOT RUN
CLEANER
DOES NOT PICK UP
Not plugged in
properly.
No electricity in wall
outlet.
Filter bag is full.
Nozzle or intake
pivot clogged.
Belt is broken or
stretched.
Brush is worn.
Bag tube clogged.
Bag pores are
clogged with fine
dust.
Impeller fan is
broken.
Revolving brush is
not even at both
ends.
Be sure cleaner is
firmly plugged into
wall outlet.
Check electrical
source–fuse or
circuit breaker.
Replace filter bag.
See “To Replace
Paper Filter Dust
Bag.”
Clear obstruction.
Replace belt.
See “To Adjust or
Replace Brush.”
Clear obstruction.
Change bag.
Return to Service
Center for repair
.
Check brush roll end
cards. Make sure
words “OLD” or
“NEW” match at
PROBLEM POSSIBLE SOURCE AREAS TO CHECK
ALL OTHER SERVICING SHOULD BE DONE BY AN
AUTHORIZED SERVICE CENTER.
Warranty
Alexander Nevsky Enterprises Inc. warrants the normal use of electrical
products during the warranty period if such products were used in accor-
dance with the user’s guide instructions.
The product must be purchased from Alexander Nevsky Enterprises Inc.
or a retail dealer authorized by Alexander Nevsky Enterprises Inc. If you
purchase this product from any other source, Alexander Nevsky
Enterprises Inc. grants you no warranty and you, not Alexander Nevsky
Enterprises Inc., assume the entire responsibility for the quality of this
product including the entire cost of any necessary servicing or repairs of
any defects.
The warranty period is three (3) years; ten years (10) for the housing. The
duration of your warranty period begins with the day of your purchase with
the condition that you have a correctly completed warranty certificate and
only under the conditions of normal domestic use. If the product is used
for commercial purposes as in restaurants, café’s, hotels, etc. this limited
warranty is automatically voided.
At your demand, any service center authorized by Alexander Nevsky
Enterprises Inc. will replace and/or repair all manufacturer’s defects free
of charge during the warranty period. Information about our service
centers in your region can be obtained from your sales person.
ATTENTION!
Be sure to check the accuracy of the warranty certificate, the signature of
the sales person, the correct date of purchase and stamp on the warranty
certificate!
This warranty doesn’t apply in cases of:
• abuse
• misuse
• incorrect warranty certificate or if changes have been made to the
warranty certificate
• intentional damage to product or the traces of inappropriate chemical
agents
• damages made by animals or insects
• the use of incorrect voltage other than indicated on the serial
number plate
• using the product in a different manner than it was produced for
• repairs, other intrusive procedures or the disassembling of the unit
performed by non-authorized repair facilities
• using other than manufacturer replacement parts
• damages caused by fire, flood or other reasons which are out of the
control of the manufacturer or the sales person of this product
Drive belts, revolving brushes, bulbs, disposable bags and other parts
subject to normal wear are not covered by this warranty. The amount of
warranty repairs cannot exceed the original purchase price.