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Troubleshooting Guide
WARNING: Unplug cord from electrical
outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake opening,
fan housing or connector assembly opening?
• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound around
the brush?
CLEANER
WILL NOT RUN
CLEANER
DOES NOT PICK UP
Not plugged in
properly.
No electricity in wall
outlet.
Filter bag is full.
Nozzle or intake
pivot clogged.
Belt is broken or
stretched.
Brush is worn.
Bag tube clogged.
Bag pores are
clogged with fine
dust.
Impeller fan is
broken.
Revolving brush is
not even at both
ends.
Be sure cleaner is
firmly plugged into
wall outlet.
Check electrical
source–fuse or
circuit breaker.
Replace filter bag.
See “To Install Paper
Filter Dust Bag.”
Clear obstruction.
Replace belt.
See “To Adjust or
Replace Brush.”
Clear obstruction.
Change bag.
Return to Service
Center for repair.
Check brush roll end
cards. Make sure
words “OLD” or
“NEW” match at
each end.
PROBLEM
POSSIBLE SOURCE AREAS TO
CHECK
ALL OTHER SERVICING SHOULD BE DONE BY AN
AUTHORIZED SERVICE CENTER.
W
arranty
Alexander Nevsky Enterprises Inc. warrants the normal use of
electrical products during the warranty period if such products
were used in accordance with the user’s guide instructions.
The product must be purchased from Alexander Nevsky
Enterprises Inc. or a retail dealer authorized by Alexander
Nevsky Enterprises Inc. If you purchase this product from any
other source, Alexander Nevsky Enterprises Inc. grants you no
warranty and you, not Alexander Nevsky Enterprises Inc. or its
authorized dealer, assume the entire responsibility for the quality
of this product including the entire cost of any necessary
servicing or repairs of any defects.
The warranty period is one (1) year. The duration of your
warranty period begins with the day of your purchase with the
condition that you have a correctly completed warranty
certificate.
At your demand, any service center authorized by Alexander
Nevsky Enterprises Inc. will replace and/or repair all manufac-
turer’s defects free of charge during the warranty period.
Information about our service centers in your region can be
obtained from your sales person.
ATTENTION!
Be sure to check the accuracy of the warranty certificate, the
signature of the sales person, the correct date of purchase and
stamp on the warranty certificate!
This warranty doesn’t apply in cases of:
• abuse
• misuse
• incorrect warranty certificate or if changes have been made to
the warranty certificate
• intentional damage to product or the traces of inappropriate
chemical agents
• damages made by animals or insects
• the use of incorrect voltage other than indicated on the serial
number plate
• using the product in a different manner than it was produced for
• repairs, other intrusive procedures or the disassembling of the
unit performed by non-authorized repair facilities
• using other than manufacturer replacement parts
• damages caused by fire, flood or other reasons which are out
of the control of the manufacturer or the sales person of this
product
Drive belts, revolving brushes, bulbs, disposable bags and other
parts subject to normal wear are not covered by this warranty.
The amount of warranty repairs cannot exceed the original
purchase price.