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What to doProblem Check
Service problems that
appear to be major can
often be solved easily.
You can be your own
troubleshooter by
reviewing this guide.
All other servicing
should be done by an
Oreck authorized
service center.
Cleaner will not run.
Cleaner does not pick up.
Unit still does not
operate properly.
• Not plugged in properly.
• No electricity in wall outlet.
• Filter Bag is full.
• Nozzle or intake
pivot clogged.
• Belt is broken or stretched.
• Brush is worn.
• Bag tube clogged.
• Bag pores are clogged
with fine dust.
• Impeller fan is broken
• Revolving brush is not
even at both ends.
• Check all the above points.
Trouble-
shooting
• Be sure cleaner is firmly plugged into wall outlet.
• Check electrical source – fuse or circuit breaker.
• Replace filter bag. See “Replacing Disposable
Odor Fighting Dust Bag”.
• Clear obstruction.
• Replace belt.
• See “Adjusting or Replacing Brushroll”.
• Clear obstruction.
• Change bag.
• Return to Service Center for repair.
• Check bearing seal. Make sure words
“Special” or “Normal” at each end.
• Contact Oreck for service.
Part NumberItem
Crystal Aroma
®
Carpet and Room Freshener AROMAII
Oreck Dry Carpet
®
Cleaning System 303110S
All accessories and replacement parts are sold separately. To order, call our customer service group or visit our
website. Please have your model number from the data label on the bottom of the unit.
Accessories
Replacement Parts
Part NumberItem
Dust Bag, 8 Pack, Saniseal
®
Odor Fighting Hypo-Allergenic CCPK8OF
Belts, 3 Pack 0300604
Customer Service Hotline
USA: 1-800-989-3535 Canada: 1-888-676-7325
website: www.oreck.com
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