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INS215A
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PureTouch Classic Filtering Faucet System Warranty
Definitions:
“Faucet” - That part of the PureTouch Filtering Faucet System that includes the handle, spout receptor,
1225 cartridge, escutcheon, hose and mounting hardware (numbers 1-17 & 23-40 & 42 in parts
description (page 4)).
“Filtering Appliance” - The end of the faucet that includes the filter life monitor and push button (number
14 in parts description (page 4)).
“Filter” - That part of the PureTouch Filtering Faucet System that is to be replaced once 200 gallons of
water have run through the system (number 13 in parts description (page 4)).
Moen products have been manufactured under the highest standards of quality and workmanship. Moen
warrants to the original consumer purchaser that for as long as the original consumer purchaser occupies the
location of original product installation (the “Warranty Period”), that the Faucet (see definition for “Faucet”
above) will be leak and drip-free during normal use and all parts and finishes of the Faucet will be free from
defects in material and manufacturing workmanship (the “Consumer Faucet Warranty Period”). All parts and
finishes of the Filtering Appliance (see definition for “Filtering Appliance” above) will be free from defects
in material and manufacturing workmanship for a period of one (1) year from the original date of purchase
(the “Consumer Filtering Appliance Warranty Period”). All other purchases (including purchases for
industrial, commercial and business use) are warranted for a period of five (5) years from the original date of
purchase (the “Commercial Warranty Period”) for the Faucet (“Commercial Faucet Warranty Period”) and six
(6) months for the Filtering Appliance (“Commercial Filtering Appliance Warranty Period”). The Filter (see
definition for “Filter” above) is warranted to all purchasers to be free from defects in material and
manufacturing workmanship for a period of thirty (30 days) from the original date of purchase (“Filter
Warranty Period”).
If the Faucet should develop a leak or drip during the applicable “Faucet Warranty Period”, Moen will
FREE OF CHARGE provide the parts necessary to put the faucet back in good working condition and will
replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing
workmanship under normal installation, use and service. If the Filtering Appliance should prove defective
in material and manufacturing workmanship under normal installation, use and service during the applicable
“Filtering Appliance Warranty Period”, Moen will FREE OF CHARGE replace any part or finish. If the filter
should prove defective in material and manufacturing workmanship under normal installation, use and
service during the “Filter Warranty Period”, Moen will FREE OF CHARGE replace the filter. Replacement
parts may be obtained by calling 1-800-289-6636 (1 -800-465-6130 in Canada), or by writing to the address
shown on the back of this booklet. Proof of purchase (original sales receipt) from the original consumer
purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine
Moen parts are not covered by this warranty. This warranty is applicable only to faucets purchased after
February 1998 and shall be effective from the date of purchase as shown on the purchaser’s receipt.
This warranty is extensive in that it covers repair or replacement of defective parts and finishes for the
periods indicated. However, damage due to installation error, product abuse, product misuse or use of
cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service
company or yourself, is excluded from this warranty. Moen will not be responsible for labor charges and/or
damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential
damages, losses, injury or costs of any nature relating to this product or its parts. Except as provided by law,
this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or
implied, statutory or otherwise, included without restriction those of merchantability or of fitness for use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary by state, province or nation. Moen will advise you of
the procedure to follow in making warranty claims. Simply write to or call Moen. Explain the defect and
include proof of purchase and your name, address, area code and telephone number.