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5. Exclusions
Warranty coverage excludes any product, including its parts and accessories, that:
a) was not installed according to Miele's installation instruction;
b) was damaged by negligence, accident, abuse, misuse, improper or abnormal usage, maintenance or transportation;
c) contains non-authentic Miele accessories or replacement parts, including filters, dust bags and other
non-Miele products; and
d) was repaired, serviced, altered or modified by someone other than a Miele authorized service centre or technician.
6. Ordinary Wear and Tear
Ordinary wear and tear shall not be considered a defect in workmanship or materials.
7. Limitation of Liability
7.1 Unless you purchase extended warranty coverage from Miele prior to the expiry of this warranty, this warranty is the sole
warranty offered by Miele to you. Miele disclaims any and all other warranties to the fullest extent permitted by law,
whether express or implied, including any warranty of merchantability or fitness for a particular except as provided herein.
7.2 Your sole remedies under this warranty are those described herein. Unless otherwise stated, Miele's liability for actual
damage from any cause whatsoever is limited to the amount paid by you for the product. Miele disclaims any and all
liability and consequential or other damage whether based on breach of contract, tort (including negligence), product
liability or any other legal theory. In no event will either party be responsible for any lost profits or savings, incidental
damage or other economic damages.
8. Special Provincial laws
This warranty gives the purchaser specific legal rights. The purchaser may also have other rights which may vary
from Province to Province in Canada. Some provinces do not allow limitation or exclusion of implied warranties,
therefore, certain limitations and exclusions may not apply.
9. Customer Care
9.1 For service under this warranty or for further information please contact Miele at:
Miele Limited Toll free: 1-800-565-6435
161 Four Valley Drive E-mail: customercare@miele.ca
Vaughan, Ontario
Canada L4K 4V8
9.2 Service may require that the appliance be removed and taken, by authorized Miele personnel, to an authorized
Miele Service Centre. If service is requested by you in a remote geographical area, as determined by Miele in its
sole discretion from time to time, you will, at Miele's option, be responsible for either:
a) the travel expenses incurred by Miele to attend your premises; or
b) the cost of removal and shipment of the appliance from your premises to the nearest authorized Miele Service Centre.
Miele Limited
Headquarter and Showroom
161 Four Valley Drive
Vaughan, ON L4K 4V8
Canada
Phone: 800-643-5381
905-660-9936
Fax: 905-535-2290
www.miele.ca
customercare@miele.ca
professional@miele.ca (commercial enquiries)
MieleCare National Service
Phone: 800-565-6435
905-532-2272
Fax: 905-532-2292
customercare@miele.ca (general and technical enquiries)
Limited Warranty Canada
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