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WARRANTY
06_03 TCM-39032 v
WARRANTY
ILX LIGHTWAVE CORPORATION warrants this instrument to be free from
defects in material and workmanship for a period of one year from date of
shipment. During the warranty period, ILX will repair or replace the unit, at our
option, without charge.
Limitations
This warranty does not apply to fuses, lamps, defects caused by abuse,
modifications, or to use of the product for which it was not intended.
This warranty is in lieu of all other warranties, expressed or implied, including any
implied warranty of merchantability or fitness for any particular purpose. ILX
Lightwave Corporation shall not be liable for any incidental, special, or
consequential damages.
If a problem occurs, please contact ILX Lightwave Corporation with the
instrument's serial number, and thoroughly describe the nature of the problem.
Returning an Instrument
If an instrument is to be shipped to ILX Lightwave for repair or service, be sure to:
1 Obtain a Return Authorization number (RA) from ILX Customer Service.
2 Attach a tag to the instrument identifying the owner and indicating the required service or
repair. Include the instrument serial number from the rear panel of the instrument.
3 Attach the anti-static protective caps that were shipped with the instrument and place the
instrument in a protective anti-static bag.
4 Place the instrument in the original packing container with at least 3 inches (7.5 cm) of
compressible packaging material. Shipping damage is not covered by this warranty.
5 Secure the packing box with fiber reinforced strapping tape or metal bands.
6 Send the instrument, transportation pre-paid, to ILX Lightwave. Clearly write the return
authorization number on the outside of the box and on the shipping paperwork. ILX
Lightwave recommends you insure the shipment.
If the original shipping container is not available, place your instrument in a
container with at least 3 inches (7.5 cm) of compressible packaging material on all
sides.
Repairs are made and the instrument returned transportation pre-paid. Repairs
are warranted for the remainder of the original warranty or for 90 days, whichever
is greater.