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Troubleshooting guide
PROBLEM CHECK THE FOLLOWING
Slow or No water flow.
■ Assure that water supply valves are fully open.
■ Assure braided faucet hoses are not twisted and are free from kinks.
■ Assure household main water supply is not shut off.
■ Assure faucet aerator is free of debris that could cause a plugged condition.
See “Cleaning” section.
Faucet leaks at spout.
Faucet lever loose.
Pullout spray head does
not pull out to a
satisfactory distance.
■ Check that faucet lever is in the off position.
■ Faucet may drip for up to a minute after shutting off. This is the natural construction of the faucet.
■ Check that lock nut under faucet lever is tight.
To check this:
- Remove faucet lever, lever base assembly and cap to expose lock nut. Tighten lock nut. If
leak persists, the cartridge under the lock nut should be replaced.
■ Tighten set screw in lever with supplied Allen wrench.
■ Check that area under sink cabinet is free from any articles that may impede the travel of the hose.
■ Check the position of the weight(s) on the hose that will allow desired travel. Move weight(s)
position to allow more travel when spray head is pulled out.