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Solutions to Common Problems
Before you cell for service, review the list below,, This list covers problems that are not the
result of defective materials or workmanship_
OCCURRENCE
The remote control
does not work.
The unit has slopped
removing odors
effectively, or seems
to be emitting an odor.
The AIR QUALITY
LEVEL indicator is
orange or red, but the
air seems clean.
Unit interferes with
radio or television
reception.
The CHECK FILTER
indicator remains tit
after replacing the
True HEPA Filter.
POSSIBLE CAUSE/SOLUTION
• Make sure the remote control battery is tnseded correctly.
, Replace a worn-out battery.
, Make sure that the remote control has a clear line of sight to
the air cleaner.
, Make sure the AIR QUALITY sensor is not blocked or
clogged.
• Move the unit closer to the offending odors°
• Replace the filters as they may have reached their
capacity' to absorb pollutants. You may need to replace filters
more frequently.
Clear the AIR QUALITY sensor with a vacuum cleaner as it
may be blockedor clogged,
Because this unit radiates radio frequency energy, try one or
more of the following suggestions:
, Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the air
cleaner.
• Connect the air cleaner to an outlet on a circuit different from
that to which the equipment is connected_
• Consult an experienced tetevisiontradio technician.
Press the RESET FILTER button by gently inserting a paper-
clip into the RESET FILTER button hole. Hold for 3-5 seconds
until a "beep" sounds to indicate the unit has been reseL
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