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Theseguidelinesshouldbeusedbyaqualifiedserviceagent,CallSearsServiceat1-800-4-MY-HOME(1-800-469-4663)
forassistance,Informtheassociatethatthisisa"FlammableVaporIgnitionResistant"Product,
Improperlysealed,hotorcoldsupplyconnection,
reliefvalve,drainvalve,orthermostatthreads.
Leakagefromotherappliancesorwaterlines.
Condensationofflueproducts.
Thermalexpansioninclosedwatersystem.
Improperlyseatedvalve.
Tightenthreadedconnections.
WATERLEAKS
Inspect other appliances near water heater.
Refer to CONDENSATION.
Install thermal expansion tank (DO NOT plug T&P valve).
LEAKING T&P VALVE Check relief valve for proper operation
(DO NOT plug T&P valve).
High sulfate or mineral content in water supply. Drain and flush heater thoroughly, then refill.
SMELLY ODORS
Bacteria in water supply. Chlorinate or aerate water supply.
Gas control knob not positioned correctly. Referto LIGHTING INSTRUCTIONS.
Main gas supply off. Turn on main gas shutoff valve.
Igniter tip more than 1/8" from pilot hood. Adjust igniter tip.
Thermocouple malfunction. Replace pilot assembly.
ThermocoupIe TCO malfunction. Replace pilot assembly.
Melted insulation on igniter wire or shorting Contact Sears Service to determine cause.
PILOT WILL NOT LIGHT of igniter wire.
High ambient room temperature. Contact Sears Service to determine cause.
Wire disconnected from spark igniter. Reconnect wire connector to spark igniter.
Broken electrode or electrical wire. Replace pilot assembly.
Piezo Igniter generator fails to operate or Replace Piezo Igniter generator.
malfunctions.
Thermocouple TCO malfunction. Replace pilot assembly.
High ambient room temperature. Contact a service agency to
determine cause.
BURNER WILL NOT Dirty or clo_ed air intake screen. Clean and reinstall air intake screen.
STAY LIT Flame arrestor openings blocked. Contact Sears Service to
determine cause.
Defective Gas Control. Replace Gas Control.
Dirty pilot burner. Clean pilot assembly.
Dirty or clogged air intake screen. Clean and reinstall air intake screen.
PILOT OUTAGE Thermocouple tip is not in contact with pilot flame. Insert thermocouple correctly.
Thermocouple malfunction. Replace pilot assembly.
Thermocouple TCO malfunction. Replace pilot assembly.
Defective Gas Control. Replace Gas Control.
Heater not lit or thermostat not on. Refer to LIGHTING INSTRUCTIONS.
Thermostat set too low. Referto TEMPERATURE REGULATION.
Heater undersized. Reduce hot water use.
NOT ENOUGH Low gas pressure. Contact your gas supplier.
HOT WATER Incoming water is unusually cold. Allow more time for heater to re-heat.
Leaking hot water pipes or fixtures. Have plumber check and repair leaks.
High temperature limit switch activated. Contact Sears Service to
determine cause.
WATER TOO HOT Thermostat set too high. Refer to TEMPERATURE REGULATION.
WATER HEATERSOUNDS Condensation dripping on burner. Refer to CONDENSATION.
Sediment or calcium in bottom of heater tank. Clean sediment from tank. Refer to DRAINING
SIZZLING - RUMBLING
instructions in Maintenance section of manual.
SOOTING Improper combustion. No adjustment available. Contact Sears Service
1odeten*nine cause.
Lack of supply air.
Improperly installed vent piping.
Downdraft.
Poor combustion.
VENTGASODORS
Contact Sears Service to determine cause.
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