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These guidelines should be used by a qualified service agent, Call Sears Service at 1-800-4-MY-HOME (1-800-469-4663)
for assistance. Inform the associate thatthis is a "Flammable Vapor Ignition Resistent" Product.
WATER LEAKS
LEAKING T&P VALVE
SMELLY ODORS
PILOT WILL NOT LIGHT
BURNERWILL NOT
STAY LIT
PILOT OUTAGE
Improperly sealed, hot or cold supply connection,
relief valve, drain valve, or thermostat threads.
Leakage from other appliances or water lines.
Condensation of flue products.
Thermal expansion in closed water system.
Impropedy seated valve.
High sulfate or mineral content in water supply.
Bacteria in water supply.
Gas control knob not positioned correctly.
Main gas supply off.
Igniter tip more than 1/8" from pilot hood.
Thermocouple malfunction.
Thermocouple TOO malfunction.
Melted insulation on ignitor wire or shorting
of ignitor wire.
High ambient room temperature.
Wire disconnected from spark ignitor.
Broken electrode or electrical wire.
Piezo Ignitor generator fails to operate or
malfunctions.
Thermocouple TOO malfunction.
High ambient room temperature.
Dirty or clo_,ged air intake screen.
Flame arrestor openings blocked.
Defective Gas Control.
Dirty pilot burner.
Dirty or clogged air intake screen.
Thermocouple tip is not in contact with pilot flame.
Thermocouple malfunction.
Thermocouple TOO malfunction.
Defective Gas Control.
Heater not lit or thermostat not on.
Thermostat set toe low.
Heater undersized.
NOTENOUGH Low gas pressure.
HOTWATER Incoming water is unusually cold.
Leaking hot water pipes or fixtures.
High temperature limit switch activated.
WATER TOO HOT Thermostat set too high.
WATER HEATERSOUNDS Condensation dripping on burner.
SIZZLING - RUMBLING Sediment or calcium in bottom of heater tank.
SOOTING Improper combustion.
VENTGASODORS
Lack of supply air.
Impropedy installed vent piping.
Downdraft.
Poor combustion.
Tighten threaded connections.
Inspect other appliances near water heater.
Refer to CONDENSATION.
Install thermal expansion tank (DO NOT plug T&P valve).
Check relief valve for proper operation
(DO NOT plug T&P valve).
Drain and flush heater thoroughly, then refill.
Chlorinate or aerate water supply.
Refer to LIGHTING INSTRUCTIONS.
Turn on main gas Shut-off valve.
Adjust ignitor tip.
Replace pilot assembly.
Replace pilot assembly.
Contact Sears Service to determine cause.
Contact Sears Service to determine cause.
Reconnect wire connector to spark ignitor.
Replace pilot assembly.
Replace Piezo Ignitor generator.
Replace pilot assembly.
Contact Sears Service to
determine cause.
Clean and reinstall air intake screen.
Contact Sears Service to
determine cause.
Replace Gas Control.
Clean pilot assembly.
Clean and reinstall air intake screen.
Insert themlocouple correctly.
Replace pilot assembly.
Replace pilot assembly.
Replace Gas Control.
Refer to LIGHTING INSTRUCTIONS.
Refer to TEMPERATURE REGULATION.
Reduce hot water use.
Contact your gas supplier.
Allow more time for heater to re-heat.
Have plumber check and repair leaks.
Contact Sears Service to
determine cause.
Refer to TEMPERATURE REGULATION.
Refer to CONDENSATION.
Clean sediment from tank. Refer to DRAINING
instructions in Maintenance section of manual.
No adjustment available. Contact Sears Service
to determine cause.
Contact Sears Service to determine cause.
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