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Troubleshooting
If your Humidifier is not working properly, refer to the following:
NOTE: Failure to keep this unit clean from mineral deposits normally contained in any water
supply will affect the efficiency of operation of this unit. Customer failure to follow these
instructions may void the warranty.
Problem
• Power Switch is set to "On"
and Power Indicator is off
• Little or no mist is produced
• Reset Light illuminated
• Water overflows from
Reservoir
• Condensation forms around
humidifier or windows
Possible Cause
• Unit not plugged in
• No power at outlet
• No water in tank
• Unit is not level
• Mineral deposits on Heater
or Removable Water Tray
• Water Tank was washed with
detergent
• Water Tank is empty
• Unit not reset after refill
• Tank may be leaking
• Tank Cap is not tight
• Mist Intensity is set too high
for room size or pre-existing
humidity level.
Solution
• Plug unit in
• Check circuits, fuses, test
outlet.
• Fill Water Tank.
• Place on a level surface.
• Clean Heater and Removable
Water Tray
• Rinse thoroughly with clean
water.
• Refill Water Tank
• Follow Reset Procedure
• Check the Tank for leaks and
replace if necessary
• Tighten Tank Cap
• Decrease mist output to low
or open door to the room.
Limited Warranty
This Vicks Warm Mist Humidifier (Model V745A) is warranted against defective material or
workmanship for a period of three years from the date of purchase. Any defective part will be, at
the discretion of Kaz, Incorporated, repaired or replaced at no charge if the appliance has not
been tampered with and has been used according to these printed directions. Retain receipt to
prove warranty. This Warranty gives you specific legal rights as well as other rights that vary from
state to state.
If you experience unsatisfactory operation, first refer to the Trouble-Shooting section herein to
determine if the problem is due to care or cleaning. Follow
Care and Cleaning instructions.
If you have any questions or comments, call the Kaz Consumer Relations Department at
1-800-VAPOR-1-2 or, e-mail consumerrelations@kaz.com or, write to Kaz, Consumer Relations
Department, 250 Turnpike Rd, Southborough, MA 01772, explaining just how the product is
operating. Specify model number. Our Consumer Service Representative will advise you how to
correct the problem yourself, or will ask you to return the product for repair or replacement.