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26 iRobot Roomba 500 Series
Troubleshooting
Roomba will tell you something is wrong with a two-tone “uh-oh” sound
followed by a series of beeps or a narrated voice. The troubleshooting
light will also blink. Refer to the chart below to resolve Roomba’s problem.
If the problem is not resolved, visit www.irobot.com/support.
Runtime Errors
Roomba
beeps...
Or Roomba says…. Likely cause What to do
1 beep Error 1 ...
Roomba is stuck with a
wheel hanging down or
Roomba is stuck.
Ensure Roomba’s wheels
are firmly on the floor. Start
Roomba in a new location.
2 beeps
Error 2 ...
Roomba’s main
brushes cannot turn.
Remove and clean
Roomba’s brushes.
5 beeps Error 5 ...
Roomba’s side wheel is
stuck.
Clean hair and debris from
Roomba’s side wheels. Push
them in and out and confirm
that they both turn freely.
Start Roomba in a new
location.
6 beeps Error 6 ...
Roomba’s cliff sensors
are dirty or Roomba is
stuck hanging over a cliff.
Wipe Roomba’s cliff sensors
with a dry cloth. Start
Roomba in a new location.
7 beeps
Error 7 ...
Roomba’s side wheel is
stuck.
Clean Roomba’s side wheels
of hair and debris. Push
them in and out and confirm
that they both turn freely.
Start Roomba in a new
location.
8 beeps
Roomba’s front wheel
is stuck or Roomba is
stuck.
Remove and clean hair and
debris from Roomba’s front
wheel. Start Roomba in a
new location.
9 beeps
Error 9 ...
Roomba’s bumper is
compressed or the
bumper sensor is dirty.
Briskly tap Roomba’s
bumper 10-20 times to
dislodge any debris that
may be trapped under the
bumper.
Error 10 ...
Roomba’s side wheel
is stuck or its bumper
is not registering
obstacles.
If Roomba is circling in
place, clean Roomba’s
side wheels of hair and
debris. Push them in and
out and confirm that they
both turn. If not circling in
place, Roomba may be in
an extremely large room.
Use a Virtual Wall to create a
smaller cleaning area.
Tip : To repeat Roomba's error message, press the "clean" button.