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Troubleshooting
WARNING: to reduce the risk of electric shock,
the power cord must be disconnected before
performing maintenance/troubleshooting checks.
Vacuum will not run.
Vacuum is not picking up dirt.
Vacuum pushes scatter rugs (lightweight, movable rugs) on
carpets setting.
Vacuum too hard to push on carpets setting.
Vacuum turns off on its own.
Headlight is off.
Brush roll does not engage when pedal is in carpets position.
Airflow is restricted.
Check to see if plugged in properly.
Check circuit breaker/fuse.
Check On/Off switch.
If vacuum still does not run, see Resetting the Motor
Thermostat on page 14.
Check the Dust Cup.
Check the Filters.
Check Height Adjustment Dial setting; see Using the
Vacuum on page 6.
If the Dust Cup doesn’t need cleaning, check for blockages; see
Checking for Blockages on next page.
Move carpet-to-floor pedal to bare floors/tools to disengage
the Brush Roll.
Raise Height Adjustment Dial setting until vacuum glides easily
over carpet; see Using the Vacuum on page 6.
Motor Thermostat needs to be reset; see Resetting the Motor
Thermostat on page 14.
Change bulb; see Changing the Headlight Bulb on page 14.
Check to see if belt is broken or improperly installed.
Change belt, if broken; see Replacing the Power Nozzle
Drive Belt on page 14.
Check for blockages; see Checking for Blockages on
next page.
Check attachments for suction strength; clear blockages,
as required.
Problem Suggested Action