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• checking the Yellow Pages under
“Vacuum Cleaners - Household” OR
•calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only).
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
•checking the Service section of The
Hoover Company on-line at
www.hoover.com OR
• checking the list of Factory Service
Centers provided with this cleaner
OR
S t o r a g e
Before storing:
• Empty clean water tank and
replace on deep cleaner.
• Unused detergent can be stored in
the detergent container.
• Empty recovery tank and rinse
thoroughly with clean water.
Allow brushes and underside of deep
cleaner to air dry thoroughly before
storing deep cleaner on a carpeted or
wood surface.
Do not store deep cleaner with a full
clean water tank in place.
Lubrication
The motor is equipped with bearings
which contain sufficient lubrication for
the life of the motor. The addition of
lubricant could cause damage. Do not
add lubricant to motor bearings.
Problem: Machine won’t run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Problem: Low solution pick-up
Possible cause
Possible solution
• Recovery tank full/automatic shut
off engaged
• Remove and empty recovery tank
• Blockage in tool on end of hose
• Remove tool and clear blockage
• Recovery tank lid not on correctly
• Make sure lid is on securely
• Water tank empty, but detergent
remains
• Fill water tank
Possible cause
Possible solution
• Clean water tank not firmly in place
• Make sure tank is securely locked in
position
• Clean water tank or detergent
container empty
• Refill container according to instruc-
tions for surface being cleaned
• Recovery tank lid not on
correctly
• Make sure lid is firmly in place
• Pump needs to be “primed” (when
using tool)
• See “Before using tool” section, p.12
Possible cause
Possible solution
• Recovery tank full/automatic
5. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Clean solution won’t
dispense
Problem: Brushes won’t rotate during
floor cleaning
Possible cause
Possible solution
• Dirty filter screen on bottom of unit
• Clean screen as shown in Fig. 3-2
• Setting selector on OFF
• Move setting selector to ON
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by: