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7
Clean brush roll.
Replace Window, reposition screws, and
tighten securely.
3-11
3-12
When to replace
Replace the brush roll when the brushes
do no touch the edge of a card as it is
moved across the opening on the bottom
of the nozzle.
A new brush roll can be installed by your
local Authorized Hoover Dealer (Depot)
or Hoover Factory Service Center.
Belt
The long-lasting belt may never need to
be replaced. However, if the belt should
break, it can be replaced by contacting
your local Authorized Hoover Dealer
(Depot) or Hoover Factory Service Cen-
ter.
Lubrication
Lubrication is not necessary since the
motor and brush roll bearings are perma-
nently lubricated.
.4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in.
• Plug unit in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse/tripped breaker.
• Replace fuse/reset breaker.
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Dirt cup full.
• Empty dirt cup.
• Filter clogged.
• Empty dirt cup and clean filter.
• Nozzle clogged.
• Remove debris from brush roll and
surrounding area
• Brush roll brushes worn
• Replace brush roll
• Broken belt
• Replace belt
Service
To obtain approved HOOVER service and
genuine HOOVER parts, locate the near-
est Hoover Factory Service Center or
Authorized Hoover Warranty Service
Dealer (Depot) by:
• checking the Yellow Pages
under “Vacuum Cleaners -
Household” OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of
authorized service outlet
locations (U.S. only) OR -
• checking the Service section of
The Hoover Company on-line at
www.hoover.com
Please do not send your cleaner to The
Hoover Company in North Canton for ser-
vice, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The model
number appears in the middle of the back
of the cleaner body.)