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Troubleshooting
What’s the problem? What to do
Cleaner won’t run ✓ Make sure the cleaner is
plugged in firmly.
✓ Check the fuse or breaker.
Low suction ✓ Empty the recovery tank; it may be full
and the automatic shut-off engaged.
✓ Make sure filter and filter lid are properly
positioned.
✓ Make sure tanks are locked in place.
✓ Check the filter and clean if dirty.
✓ Make sure nozzle is replaced properly
and locked.
✓ Make sure the hose door is closed tightly
when not using the hose.
Water puddling behind cleaner ✓ Use recommended detergents to reduce
excess foaming.
✓ Make sure solution tank is installed
properly.
✓ Empty recovery tank.
Won’t pick up dirty solution ✓ Check Mode selector dial to ensure it is
set for WET PICKUP.
✓ Make sure recovery tank is installed
properly.
✓ Empty recovery tank.
✓ Make sure filter and filter lid are properly
positioned.
Cleaner pushes a line of dry debris ✓ Check Model selector dial to ensure it is
in front of it set for DRY VAC.
✓ Tip nozzle off floor by pushing down on
handle to pick up debris that is too large
to clear the squeegee.
Cleaning solution won’t dispense ✓ Make sure solution tank is locked in
position.
✓ Refill the solution tank if it is empty.
✓ Pump needs to be primed (when using
tool). See page 15.
Brushes won’t rotate ✓ Check Mode selector dial to ensure it is
set for WASH.
✓ Reset circuit breaker.
(1) Push ON/OFF switch to turn cleaner
OFF.
(2) Unplug the cleaner.
(3) Wait one minute.
(4) Plug the cleaner into electrical outlet.
(5) Push the ON/OFF switch again to
turn cleaner ON.
If the brushes continue to stall and the
breaker trips again, clean the brushes to
remove debris.
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Use the list below to help solve minor problems.