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Troubleshooting
If you have difficulty with your thermostat, please try the following suggestions.
Most problems can be corrected quickly and easily.
Display is
blank
• Check circuit breaker and reset if necessary.
• Make sure power switch at heating & cooling system is on.
• Make sure furnace door is closed securely.
• Make sure fresh AAA alkaline batteries are correctly
installed.
Heating
or cooling
system does
not respond
• Set system switch to Heat. Make sure the temperature is
set higher than the Inside temperature.
• Set system switch to Cool. Make sure the temperature is
set lower than the Inside temperature.
• Wait 5 minutes for the system to respond.
Temperature
settings do
not change
Make sure heating and cooling temperatures are set to
acceptable ranges:
• Heat: 40° to 90°F (4.5° to 32°C).
• Cool: 50° to 99°F (10° to 37°C).
“Cool On” or
“Heat On” is
flashing
• Compressor protection feature is engaged. Wait 5 minutes
for the system to restart safely, without damage to the
compressor.
“Heat On” is
not displayed
• Set the System switch to Heat, and set the temperature
level above the current room temperature.
“Cool On” is
not displayed
• Set the System switch to Cool, and set the temperature
level below the current room temperature.
For assistance with this product, please visit http://yourhome.honeywell.com or
call Honeywell Customer Care toll-free at 1-800-468-1502.