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PROBLEM POSSIBLE CAUSE SOLUTION
No Mist from Spout • Unit is not plugged in
• No power at unit
• Plug unit in
• Turn the Power/Mist knob
clockwise to turn the
power on
• Check circuits, fuses, try a
different outlet
Peculiar Odor • If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water,
clean the tank and fill
with clean water
Excessive Noise • Unit is not level
• Low water level
• Place unit on a flat,
even surface
• Check the water level. Refill
the tank if the water is low
White Dust Accumulation • Hard water used
• Demineralization Cartridge
needs replacement
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
Troubleshooting