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Before you call for service…
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GNUT05Z 215C1002P006 5-97
11
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem Possible Causes What To Do
Water contains
New filter cartridges • Turn on the filtered water
tiny black particles
contain activated faucet and allow these
carbon, which is a harmless carbon particles
harmless black powder
to purge from the cartridge.
Turn off the faucet when
the water is clear.
Water has air bubbles
Air in system after • Will go away after water
and is cloudy
installation runs for a while.
Indicator light on the
Six months usage has • Replace both filters and
faucet base is flashing
occurred. This is the batteries in the battery
maximum life of the pack.
filter cartridges
Indicator light on the
Faucet base leadwire not • Connect.
faucet base is not
connected to battery
working
pack leadwire
Batteries may need • Observe orientation
to be replaced or markings on the holder
they may have been and install correctly.
installed incorrectly Replace batteries if old.
Leadwires damaged • Inspect and repair as
needed.
Chlorine taste and/or
The filter cartridges no • Replace both cartridges
odor in the product
longer removing chlorine and batteries in the
water
from the water supply battery pack.