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Before you call for service...
TroubleshootingTips
Save time and money/. Review the chart below first and you may not need to call for service.
Problem Possible Causes What ToDo
Dehumidifier The dehmnidifier * Make sure the dehunfidilier's plug is pushed completely
does not start is unplugged, into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped, the flBe or reset the breaker:
Dehumidifier has reached its • The deh mnidifier automatically turns off when this
preset level or bucket is full. occm's. Empty the bucket and replace i)roperlv.
Bucket is not in the • See the Installingthe Water Bucket section.
proper position.
Dehumidifier does not Did not allow enough time • _]/en fix_t installed, allow at least 24 houi_ to maintnin
drytheairas #should to remove the moisture, the desired dryness.
Airflow is restricted. • Make stu'e there are no curt;fins, blinds or flH'nitm'e
blocking the fl'ont or back of the delmmidflie_: See the
Choosinga Locationsection.
The Hmnidfity Control may • Press the Humidity Control • pad to lower the
not be set low enough, h umidi F setting.
Doors and windows may not • Check that all (loo_, windows and other openings
be closed tightly, are securely closed.
Clothes dryer may be • Install the dehmnidifier a_m' fl'om the dryer:
blowing moisture-laden The drxer should be xented to the outside.
air into the room.
Room temperature • Moisture removal is best at higher room temperatures.
is too low. I,ower room temperatures will reduce the moisture
remowd rate. This trait is designed to be operated at
teml)eratures above 65°F (l 8°C).
Dehumidifierruns Area to be dehumidified • Rei&r to the chari below to see if the capaci_' of your
too much is too large, dehmnidifier is adequate.
Doors and windows m'e open. • Close all (loo_ and windows to the outside.
Frostappearson DehtunidJfier has been recently • This is nomml. Frost will usually disappear
the coils turned on or room temperature within 60 minutes. See the Automatic Oefrost section.
is below 65°F (18°C).
Fan noise Air is moving through • This is natural.
the dehumidifier.
Water on floor Bucket drain hose • Check the hose if one is attached.
connection may be loose.
Water bucket is not • See the Installingthe Water Bucket section.
all of the way ha.
What dehumidifier do you need?
Condition without dehumidification-- Area (in square feet)
Duringwarm and humid outdoor conditions 500 1000 1500 2000 2500 3000
Moderately damp--Space feels damp
and has musty odor only in humid weathe_ AHG30 AHG30 AHG30 AHG30 AHG40 AHG40
Very damp--Space always feels damp and has musty
odo_ Damp spots show on walls or floo_ AHG30 AHG30 AHG30 AHG40 AHG40 AHG40
Wet--Space feels and smells wet. Walls or floor sweat,
or seepage is present. AHG30 AHG30 AHG40 AHG40 AHG40 AHG50
Extremely wet--Laundry drying, wet floor, high-load conditions AHG30 AHG30 AHG40 AHG40 AHG50 AHG50
8
Tableindicates recommended GEdehumidifier models, based onthe area of the space to be dehumidified and the conditions that would exist in that space when a
dehumidifier is not in use. Dehumidification variables also include such otherfactors as climate, laundry equipment, number of family members,number of doorsand
windows end degree and intensity of areaactivity,