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Before you call for service…
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem Possible Causes What To Do
Dehumidifier
The dehumidifier • Make sure the dehumidifier plug is pushed completely
does not start
is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
The bucket is full. • The dehumidifier automatically turns off when this
occurs. Empty the bucket.
Dehumidifier does not
Did not allow enough time • When first installed, allow at least 3 or 4 days to maintain
dry the air as it should
to remove the moisture. the desired dryness.
Airflow is restricted. • Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
• Clean the filter.
The control may not • Choose a lower humidity range or
CONTINUOUS RUN.
be set correctly.
Doors and windows may not • Check that all doors, windows and other openings are
be closed tightly. securely closed.
Clothes dryer may be • Install the dehumidifier away from the dryer. The dryer
blowing moisture-laden should be vented to the outside.
air into the room.
Room temperature • The unit will not operate satisfactorily if the room
is too low. temperature is below 60°F.
Dehumidifier runs
Area to be dehumidified • Check with your dealer to see if the capacity is adequate.
too much
is too large.
Doors and windows are open. • Close all doors and windows to the outside.
Frost appears on
Dehumidifier has been • This is normal. Frost will usually disappear within
the coils or bucket
recently turned on or 60 minutes.
room temperature is
below 60°F.
Fan noise
Air is moving through • This is normal.
the dehumidifier.
Water on floor
Connection may be loose. • Check the hose if one is attached.