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Problem Possible Causes What To Do
Air conditioner The air conditioner • Make sure the air conditioner plug is pushed completely
does not start is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • If power failure occurs, turn the mode control to OFF.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
The current interrupter • Press the RESET button located on the power cord plug.
device is tripped.
• If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner does not Airflow is restricted. • Make sure there are no curtains, blinds or furniture
cool as it should blocking the front of the air conditioner.
The temp control may not • On models with touch pads: In COOL mode, press the
be set correctly. DECREASE ▼ pad.
• On models with control knobs, turn the temperature
knob to a higher number.
The air filter is dirty. • Clean the filter at least every 30 days.
See the Operating Instructions section.
The room may have been hot. • When the air conditioner is first turned on you need to
allow time for the room to cool down.
Cold air is escaping. • Check for open furnace floor registers and cold air
returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up. • See Air conditioner freezing up below.
Air conditioner Ice blocks the air flow • On models with control knobs, set the mode control at
freezing up and stops the air conditioner HIGH FAN or HIGH COOL with the temp at 1 or 2.
from cooling the room.
• On models with touch pads, set the mode control at
HIGH (F3) FAN or HIGH (F3) COOL and set the thermostat
to a higher temperature.
The remote control is The batteries are inserted • Check the position of the batteries. They should be
not working incorrectly. inserted in the opposite (+) and (–) direction.
The batteries may be dead. • Replace the batteries.
Water drips outside Excessively hot and humid • This is normal.
weather.
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside. slants slightly from the case front to the rear.
Water collects in Moisture is removed from • This is normal for a short period in areas with little
base pan indoor air and drains into humidity; normal for a longer period in very humid
rear of a cabinet where a fan areas.
blows it against the outdoor
condenser coil.
TIMER feature not A power outage or interruption • In the case of a power outage or interruption, the unit
working properly occurred. TIMER feature will reset to the original setting. You may
need to set a new time if desired.
Troubleshooting Tips.
Consumer Support
Troubleshooting Tips Operating Instructions Safety InstructionsInstallation Instructions